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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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Joining the Cambridge Service Alliance

Industrial members

The Cambridge Service Alliance is a business-led alliance with industrial members who have an active interest in the shift to services. It brings together companies prepared to make significant and long-term contributions to support the Alliance. The benefits of joining include:

  • Challenging yet practical insights into the design and delivery of high-performance complex service solutions.
  • Practical tools, techniques and methodologies.
  • Education and training to enhance capabilities in service and support.
  • A stimulating international network of the world’s best talent engaged in solving problems associated with complex service solutions.

Academic members

The Alliance draws on members from across the University of Cambridge, initially from the Institute for Manufacturing and the Judge Business School.

Internationally leading researchers and educators will be invited to join the Cambridge Service Alliance to meet specific research requirements and the needs of industrial members.

Join our Team

If you are interested in joining the Alliance as a staff member, PhD Student or Visitor to the Alliance, please   Current vacancies will be posted below when they are available.


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

RSS Feed Latest news

Seminar on Co-Creation in Living Labs - Italy

May 18, 2017

Seminar on 'Co-creation in Living Labs: An Interorganisational Perspective' at Carlo Cattaneo University in Castellanza, Italy.

New Executive Courses on Ecosystems Strategy

May 15, 2017

We are pleased to announce a new executive programme on Ecosystems Strategy, to be held in Cambridge on 22 November 2017

Bridging the Co-Creation Gap

May 15, 2017

May Paper Release on ‘Bridging the Co-creation Gap Between Co-creators, Companies and Living Lab’ by Katharina Greve, Veronica Martinez and Andy Neely

Webinar - A Process for B2B Partnerships

May 08, 2017

8 May 2017 - A Process for B2B Partnerships: Designing to deliver capability across companies

Alliance Visitor - Martin Fritze

May 01, 2017

Welcome to Alliance Visitor, Martin P Fritze, from the Institute for Marketing and Service Research at University of Rostock in Germany.

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