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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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Xia Han

Xia Han

PhD Student


Biography:

Xia Han is a PhD student under the supervision of Professor Andy Neely and Dr. Veronica Martinez in the Cambridge Service Alliance. His research interests are in the areas service innovation, business models and technology diffusion.

He holds an MSc with distinction in Analysis Design and Management of Information Systems from London School of Economics. He obtained a double degree in European Studies and Political Science with a Minor in Economics from the American University in Bulgaria. Prior to his PhD, he worked in the automotive industry, where he played a key role in the launch of new financial and operational services. He has also worked with several IT start-ups.

Keywords

  • Service Innovation
  • business model innovation
  • Technology Diffusion

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

RSS Feed Latest news

Exploring the Journey to Services - Podcast Interview

Mar 27, 2017

In a new podcast from the Cambridge Service Alliance, Senior Researcher Veronica Martinez, talks about her new jointly authored paper: ‘Exploring the Journey to Services’. It is co-authored with Professor Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar.

Service Excellent Programme Delivered to Veolia

Mar 22, 2017

A Two-Day Service Excellence Programme has been developed and delivered to Veolia by the Cambridge Service Alliance.

Exploring the Journey to Services

Mar 20, 2017

March paper on 'Exploring the Journey to Services', by Veronica Martinez, Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar.

Webinar - The Ecosystems Value Framework

Mar 13, 2017

13 March 2017 - The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems - Florian Urmetzer

March 2017 Newsletter

Mar 01, 2017

March 2017 Alliance Newsletter

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