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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Webinar - Impact of Firm Characteristics on Survival

Webinar by Ornella Benedettini on the Impact of Firm Characteristics on Survival. This was presented on 9 February 2015

The webinar is part of the Alliance Webinar Series, and describes the research conducted by Ornella on Firm Survival in the Servitization journey, and the impact that firm characteristics plays in this process.  The reserach was released as a working paper in October 2014 - 'Impact of firm characteristics on survivial: an empirical analysis in the context of service strategies' working paper by Ornella Benedettini, Morgan Swink and Andy Neely. [paper] [webinar] [presentation]

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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