skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

Search results

4 items matching your search terms.
Filter the results.
Item type
























New items since



Sort by relevance · date (newest first) · alphabetically
Capability-Based View of Service Transitions
The April 2015 Monthly Paper, on 'A Capability-Based View of Service Transitions' by Ornella Benedettini, Jane Davies and Andy Neely
Located in News
Webinar - Innovating Your Business Model: The Capability Assessment Tool
11 January 2016 - Innovating Your Business Model: The Capability Assessment Tool - Professor Andy Neely
Located in News
Service Business Model Capability Assessment
Located in Research / Business Models for Complex Services
Podcast - Capability-Based View of Service Transitions
In this Podcast Ornella Benedettini discusses the research behind the paper: “A Capability-Based View of Service Transitions”. The study set out to look at 138 companies in the aerospace and defence industry during 2013 and 2014. Surprisingly they found that firms don’t add greater value to their profit margins by loading more and more services into their product offering.
Located in News