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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

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Feedback from the Frontline: Engaging front-line employees in service innovation
Latest executive briefing on engaging front-line employees in service innovation, by Florian Urmetzer, Stefan Titz, Veronica Martinez and Andy Neely
Located in News
Webinar - Feedback from the Frontline
12 December 2016 - Feedback from the Frontline: Engaging front-line employees in service innovation - Florian Urmetzer
Located in News