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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

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Successfully Implementing a Service Business Model
The March 2013 paper on 'Successfully Implementing a Service Business Model in a Manufacturing Firm' by Ivanka Visnjic, Bart van Looy
Located in News
Another Performance Paradox? A refined view on the performance impact of servitization
The May 2012 paper on 'Another performance paradox? A refined view on the performance impact of servitization' by Ivanka Visnjic, Andy Neely and Frank Wiengarten
Located in News
Business Model Innovations in Health Care
December 2011 paper on 'Business Model Innovations in Health Care' by Sophie Tersago and Ivanka Visnjic
Located in News
Industry Conditions and Product Firms’ Choice to Offer Services
The October 2015 paper on 'How Do Industry Evolution and Industry Conditions Prompt Product Firms to Offer Services?' by Ivanka Visnjic, Sam Arts & Dimo Ringov.
Located in News
Collaborate to Innovate Report
Located in News
When Innovation Follows Promise
When Innovation Follows Promise - Why service innovation is different, and why that matters Ivanka Visnjic, Taija Turunen and Andy Neely
Located in News
Ecosystems Value Mapping and Analysis
Located in Research
From Processes to Promise - White Paper
Located in News
Webinar - November - How Industry Evolution and Conditions affect Servitization
Webinar given by Prof Ivanka Visnjic on 'How Do Industry Evolution and Industry Conditions Prompt Product Firms to Offer Services'
Located in News
Urban Ecosystems
Located in Research / Business Models for Complex Services