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At the forefront of service transformation in the digital era

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Business-to-Consumer Lock-in Effect
The August 2014 Paper on 'The Business-to-Consumer Lock-in Effect' by Markus Eurich and Michael Burtscher
Located in News
November Webinar - B2C Lock-in Effect
November 2014 Webinar - on the Business-to Consumer Lock-in Effect, by Marcus Eurich.
Located in News