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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

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Industry transformation towards service logic: A business model approach - December Paper
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2016 Annual Report for the Cambridge Service Alliance
The 2016 Annual Report for the Cambridge Service Alliance.
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New Membership Model for the Alliance
New Membership Model launched for the Alliance.
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Report: The Potential of Servitisation and other forms of Product-Service Provision for EU SMEs
This study provides an evidence base to the European Commission and supports SMEs in seizing the opportunities of servitisation.
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Annual report 2012
The Annual Report for 2012 from the Cambridge Service Alliance
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When Innovation Follows Promise
When Innovation Follows Promise - Why service innovation is different, and why that matters Ivanka Visnjic, Taija Turunen and Andy Neely
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The Internet of Animal Health Things - Opportunities and Challenges
Case Study Report The Internet of Animal Health Things: Opportunities and Challenges Daniel Smith, Scott Lyle, Al Berry, Nicola Manning, Centre for Digital Innovation, Zoetis Mohamed Zaki, Andy Neely, Cambridge Service Alliance, University of Cambridge
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White Paper: Succeeding through Service Innovation
This White Paper is based on a discussion paper and a feedback process that arose from the Cambridge Service Science, Management and Engineering Symposium, held in July 2007. Overall, more than 150 people contributed to the symposium and the two documents.
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Through-life engineering services – Adding business value through a common framework – Guide
This Publicly Available Specification (PAS) offers guidance to leaders of the UK industry that may enable manufacturing and solution providers in all sectors to win business, gain market share, generate revenue, and earn profits from the application of through-life engineering services (TES).
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