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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

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Industry transformation towards service logic: A business model approach - December Paper
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2016 Annual Report for the Cambridge Service Alliance
The 2016 Annual Report for the Cambridge Service Alliance.
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Annual report 2012
The Annual Report for 2012 from the Cambridge Service Alliance
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When Innovation Follows Promise
When Innovation Follows Promise - Why service innovation is different, and why that matters Ivanka Visnjic, Taija Turunen and Andy Neely
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The Internet of Animal Health Things - Opportunities and Challenges
Case Study Report The Internet of Animal Health Things: Opportunities and Challenges Daniel Smith, Scott Lyle, Al Berry, Nicola Manning, Centre for Digital Innovation, Zoetis Mohamed Zaki, Andy Neely, Cambridge Service Alliance, University of Cambridge
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White Paper: Succeeding through Service Innovation
This White Paper is based on a discussion paper and a feedback process that arose from the Cambridge Service Science, Management and Engineering Symposium, held in July 2007. Overall, more than 150 people contributed to the symposium and the two documents.
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A Process for B2B Partnerships - designing to deliver capability across companies
Executive Briefing and Podcast on B2B Partnership - designing to deliver capability across companies.
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