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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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Engineering Services - Unpacking Value Exchange
April paper on 'Engineering Services: Unpacking Value Exchange', by Florian Urmetzer, Andy Neely, Veronica Martinez
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Service in the Platform Context
June paper on 'Service in the Platform Context: A review of the state of the art' by Xia Han, Veronica Martinez and Andy Neely
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Webinar - Seven Critical Success Factors in the Shift to Services
February 2016 Webinar by Dr Veronica Martinez on the recent report: 'Seven Critical Success Factors in the Shift to Services'
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ServiceMax Webinar Introduced the Shift to Services Programme
Introduction to the Shift to Services Executive Programme - Webinar
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Bridging the Co-Creation Gap
May Paper Release on ‘Bridging the Co-creation Gap Between Co-creators, Companies and Living Lab’ by Katharina Greve, Veronica Martinez and Andy Neely
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EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer
OMMS: the wireless micro-factory that will treat people with cancer Building Service Business Model Innovation
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Designing Competitive Service Models'
The January 2014 Paper on 'Designing Competitive Service Models' by Veronica Martinez and Trevor Turner
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February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights
High Value Manufacturing (HVM) in the UK: Case studies and focus group insights by Luisa Huaccho Huatuco, Veronica Martinez-Hernandez, Thomas F. Burgess and Nicky E. Shaw
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Webinar on High-Value Manufacuring (HVM)
In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019 paper on High-Value Manufacturing.
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Webinar - Exploring the Journey to Services - Veronica Martinez
12 June 2017 - Exploring the Journey to Services - Veronica Martinez
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