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At the forefront of service transformation in the digital era

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Webinar - A Transition Towards a Data-Driven Business Model
In the latest Webinar from the Alliance, Mohamed Zaki the recent report from the Alliance, 'Moving Towards a Data-Driven Business Model (DDBM) in the Online Newspaper Publishing Industry'.
Located in News
Manufacturing Analytics Workshop
Mohamed Zaki, Philip Woodall and Andy Neely recently ran a workshop on Manufacturing Analytics: The role of Big Data in the Future of Manufacturing. The workshop was held at the Institute for Manufacturing (IfM) on 1 February 2016 and was funded by the Cambridge Big Data-EPSRC Collaborative Workshops Fund.
Located in News
New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective
This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).
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Article by the Marketing Science Institute - Research Grant Target CX
Research Grants Target CX Article by Marketing Science Institute.
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Big Data Presentation to the National Virtual Incubator Network
Alliance Senior Researcher, Mohamed Zaki, presented at the UK-wide NVI Network event, which explored how Big Data is offering key insights and emerging trends in data which is being used for medical and business innovation.
Located in News
Urbanise Conference Panelist
Mohamed Zaki was one of the panelists at a recent Urbanise conference.
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Mohamed presents at NEMODE session at BAM 2014
Mohamed Zaki was invited by EPSRC Nemode to participate and present the data driven business model work at Technologies and Business Models in data-intensive economies session, of the British Academy of Management (BAM) Conference, held in Belfast in September
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Service Consumer's Exeperience Analytics
Located in Research / Data and Analytics for Services
What is Servitization in Manufacturing Webinar
Mohamed Zaki was an invited presenter at the Gemalto Webcast Series for 'Ask the Experts' on 13 December 2016.
Located in News
Customer Experience Analytics - Data Insights Cambridge Event
Mohamed Zaki was invited as a guest speaker at Data Insights Cambridge event held in December 2016
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