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Dr Mohamed Zaki appointed as Deputy Director of the Cambridge Service Alliance
Dr Mohamed Zaki has been appointed as Deputy Director of the Cambridge Service Alliance (CSA).
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Thought Leadership Conference at the University of Queensland
Dr Mohamed Zaki was one of 65 international scholars that has been invited to participate in the Thought Leadership Conference entitled 'Theorizing beyond the horizon: Service research in 2050' which took place in the University of Queensland, Brisbane, Australia from November 3-5, 2017.
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October Paper - Big Data Analytics Architecture for Businesses
The October Monthly Paper from the Cambridge Service Alliance, on 'Big Data Analytics Architecture for Businesses, by Mert Onuralp Gökalp, Kerem Kayabay, Mohamed Zaki, Altan Koçyiğit, P. Erhan Eren, and Andy Neely
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2018 Robert Johnston Award
Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for receiving the 2018 Robert Johnston Award of the Journal of Service Management
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Optimising Asset Management within Complex Service Networks: The Role of Data
The May 2014 Paper on 'Optimising Asset Management within Complex Service Networks: The Role of Data' by Mohamed Zaki and Andy Neely
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MSI Award for Customer Attrition Prevention with Artificial Intelligence project
A new award from the Marketing Science Institute for a project on customer attrition prevention with artificial intelligence, by Dr Mohamed Zaki and Dr. Benjamin Lucas
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19th IEEE Conference on Business Informatics
Mohamed Zaki invited to be one of the organizing committee members of '19th IEEE Conference on Business Informatics', held in Thessaloniki, Greece on 24-26 July 2017
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CX Analytics at the Annual Frontiers Conference
Annual Frontiers Conference at Fordham University’s Gabelli School of Business. The conference will take place on June 22 to June 25, 2017 in New York City.
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Service Engineering in the Era of Industry 4.0
The Special Interest Group SIG Round Table 'The Service Engineering in the era of Industry 4.0' at University of Bergamo in Bergamo, Italy
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Manufacturing Analytics: The role of Big Data in the Future of Manufacturing
Cambridge Big Data-EPSRC Collaborative Workshop
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