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Cambridge Service Alliance

At the forefront of service transformation in the digital era

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November Webinar - B2C Lock-in Effect
November 2014 Webinar - on the Business-to Consumer Lock-in Effect, by Marcus Eurich.
Located in News
Webinar - Business Model Innovation in an Emerging Ecosystem
Dr Claire Weiller presents a Webinar on Business Model Innovation in an emerging ecosystem, using Electric Vehicles diffusion as case studies.
Located in News
Webinar - Service Network and Service Matching
Our May Webinar on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia
Located in News
Webinar recording - Industrial Transformation Towards Service Logic
Anna Viljakainen discusses her research paper 'Industry Transformation Towards Service Logic: A Business Model Approach' in this partner Webinar series.
Located in News
Webinar - Impact of Firm Characteristics on Survival
Webinar by Ornella Benedettini on the Impact of Firm Characteristics on Survival. This was presented on 9 February 2015
Located in News
Webinar 10 December 2018
Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar
Located in News
Webinar - Innovating Your Business Model: The Capability Assessment Tool
11 January 2016 - Innovating Your Business Model: The Capability Assessment Tool - Professor Andy Neely
Located in News
Webinar - Enterprise KPIs - Andy Neely
12 September 2016 - Enterprise KPIs - Aligning Metrics Across Complex Service Networks - Andy Neely
Located in News
Webinar - November - How Industry Evolution and Conditions affect Servitization
Webinar given by Prof Ivanka Visnjic on 'How Do Industry Evolution and Industry Conditions Prompt Product Firms to Offer Services'
Located in News
Webinar - Shift to Services in the Animal Health Industry
12 October 2015 - Making and Sustaining the Shift to Services in the Animal Health Industry - Dr Veronica Martinez
Located in News