skip to primary navigationskip to content

Cambridge Service Alliance

At the forefront of service transformation in the digital era

Studying at Cambridge

Search results

86 items matching your search terms.
Filter the results.
Item type
























New items since



Sort by relevance · date (newest first) · alphabetically
Data and Analytics - Data–Driven Business Models
The February 2015 Paper on 'Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation' by Josh Brownlow, Mohamed Zaki, Andy Neely and Florian Urmetzer.
Located in News
Redistributed Manufacturing and the Impact of Big Data
Mohamed Zaki and Andy Neely had a paper accepted for publication in the Production Planning and Control - Zaki, M. E., Theodoulidis, B., Shapira, P., Neely, A. D., & Tepel, M. Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective. Production Planning and Control https://doi.org/10.17863/CAM.13779
Located in News
Mohamed Zaki won the Emerald Literati Award
Mohamed's and co-authors paper "The interplay of customer experience and commitment" published in the Journal of Services Marketing has been selected by the Emerald Editorial Team as Highly Commended in the 2018 Emerald Literati Awards
Located in News
2017 ACAM Customer Excellence Award
Dr Mohamed Zaki received the Caterpillar's ACAM Customer Excellence Award
Located in News
New Paper - Digital transformation: harnessing digital technologies for the next generation of services
Check out our recent commentary paper published at the Journal of Services Marketing
Located in News
The Internet of Animal Health Things - Opportunities and Challenges
Case Study Report The Internet of Animal Health Things: Opportunities and Challenges Daniel Smith, Scott Lyle, Al Berry, Nicola Manning, Centre for Digital Innovation, Zoetis Mohamed Zaki, Andy Neely, Cambridge Service Alliance, University of Cambridge
Located in News
Video - How Can Big Data Create Value?
A New Video on Big Data by Dr Mohamed Zaki, Cambridge Service Alliance
Located in News
Designing Deploying and Enhancing Services
Located in Research
Podcast - Internet of Animal Health Things - Opportunities and Challenges
Podcast by Daniel Smith and Scott Lyle from the Centre for Digital Innovation, Zoetis and Mohamed Zaki from the Cambridge Service Alliance, University of Cambridge. The Podcast looks at how internet technology is changing animal production techniques on the farm even in the more remote rural areas.
Located in News
What Should Marketers Read List for 2014
Paper on list of ‘what Should Marketers Read? Academic Trustees Offer Their Choice from 2014’ Marketing Science Institute
Located in News