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At the forefront of service transformation in the digital era

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Webinar - Data Diagnostic Tool
November Webinar on the 'Data Diagnostic Tool' by Dr Mohamed Zaki
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Webinar - Data and Analytics - A Blueprint for Innovation
Dr Mohamed Zaki gives a Webinar presentation on his research 'Data and Analytics - Data-Driven Business Models: A Blueprint for Innovation'
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Launch of EPSRC-Funded RECODE Network
Invitation to the Launch of the EPSRC-Funded Redistributed Manufacturing Network IDEALondon 69 Wilson Street Shoreditch EC2A 2BB 3rd June 2015 - 10am – 4pm
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The Future of Servitization: Technologies that will make a difference
This Executive Briefing provides an invaluable guide to the technologies that are likely to play a pivotal role in the future of servitization.
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Is Big Data still big news?
Article by Mohamed Zaki on the University of Cambridge Research Discussion pages. 30 June 2015
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Webinar - Customer Loyalty Predictive Model
9 January 2017 - The Fallacy of the Net Promoter Score: Customer Loyalty Predictive Model - Mohamed Zaki
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