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Cambridge Service Alliance

At the forefront of service transformation in the digital era

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Definitions of Service-Related Terms
Located in Research
New book published: Exploring Service Science
9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings
Located in News
Service Business Model Capability Assessment
Located in Research / Business Models for Complex Services
Service Innovation Programme in Doha
The Service Innovation course was run in Doha, Nov 2014, for the Qatar Leadership Centre.
Located in News
White Paper: Succeeding through Service Innovation
This White Paper is based on a discussion paper and a feedback process that arose from the Cambridge Service Science, Management and Engineering Symposium, held in July 2007. Overall, more than 150 people contributed to the symposium and the two documents.
Located in News