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Cambridge Service Alliance

At the forefront of service transformation in the digital era

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Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation
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February 2019 Webinar - Business Ecosystems Mapping
In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.
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July Webinar by Christoph Peters on Modular Service Structures for AI Services
9 July 2018 - Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models - by Christoph Peters and Mohamed Zaki.
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November Webinar - A System Perspective on Business Model Evolution
Webinar by Chander Velu on 'A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India'
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November Webinar - B2C Lock-in Effect
November 2014 Webinar - on the Business-to Consumer Lock-in Effect, by Marcus Eurich.
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October 2018 Webinar - How Can Hackathons Accelerate Corporate Innovation?'
In this webinar, Myrna Flores presented the Alliance April paper on how hackathons can accelerate corporate innovation.
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Service Typology Webinar - January 2015
Webinar by Dr Veronica Martinez, on 'Service Typology - A Classification Model for Product-Service Offerings', presented on 12 January 2015.
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ServiceMax Webinar Introduced the Shift to Services Programme
Introduction to the Shift to Services Executive Programme - Webinar
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Through-Life Accountability: Managing Complex Services
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Upcoming Webinar for Policy Makers
Invite for Policy Makers to attend a Webinar on 'Facilitating Co-creating in Living Labs: The JOSEPHS study'. 1 July 2016 at 11.00.
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