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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Angela Walters

Angela Walters

Communications Officer


Office Phone: 01223 768208

Biography:

Angela Walters has been working with the Cambridge Service Alliance in support of their communication activities since 2009.  Her work includes all areas of communications for the Alliance, such as the development of the Alliance's Website and quarterly newsletter. Angela also co-ordinates development of reports, executive briefings, a monthly Paper Series, Podcasts and Webinars, as well as liaison with press and other media promotions.

In addition Angela also co-ordinates the Alliance's annual Cambridge Service Week, a series of events for academics, practitioners and partners to address the evolving challenges facing service education, research, practice and policy.

Prior to this Angela worked for 10 years with the Centre for Business Performance, initially at the Judge Business School, Cambridge and later at Cranfield School of Management, Cranfield. Throughout this time Angela also worked with the Performance Management Association external link, an international association dedicated to performance measurement and management. This work has included supporting the development of the Association, as well as developing the website and newsletters and helping to organise the international academic/practitioner conferences.

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

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Webinar - High-Quality Prediction Intervals for Deep Learning

Jun 11, 2018

11 June 2018 - High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach - by Tim Pearce, Mohamed Zaki, Alexandra Brintrup, Andy Neely

Theme Update - Blockchains in Smart Services

Jun 06, 2018

In May, Veronica and her team worked very hard on the first practical phase of the project – the Codification of the Blockchain Prototype for the CAT/Perkins’ Supply Chain.

Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

Jun 06, 2018

The OMMS micro-factory project lead by Dr Veronica Martinez made a great progress this month.

June 2018 Newsletter

Jun 04, 2018

Find out what the Cambridge Service Alliance have been doing and how you can get involved.

Rare-events classification: An approach based on Genetic Algorithm and Voronoi Tessellation

May 31, 2018

by Abdul Rauf Khan, Mohamed Zaki, Henrik Schiøler, and Murat Kulahci. The paper was accepted at 'The 22nd Pacific-Asia Conference on Knowledge Discovery and Data Mining (PAKDD)', a leading international conference in the areas of knowledge discovery and data mining (KDD). In this paper, Mohamed and co-authors propose a novel strategy for data mining based on partitioning of the feature space through Voronoi tessellation and Genetic Algorithm, where the latter is applied to solve a combinatorial optimization problem.

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