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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Potential Partners

Joining the Cambridge Service Alliance as an Industrial Partner

The Cambridge Service Alliance is a business-led alliance with industrial members who have an active interest in the shift to services. It brings together companies prepared to make significant and long-term contributions to support the Alliance. The benefits of joining include:

  • Challenging yet practical insights into the design and delivery of high-performance complex service solutions.
  • Practical tools, techniques and methodologies.
  • Education and training to enhance capabilities in service and support.
  • A stimulating international network of the world’s best talent engaged in solving problems associated with complex service solutions.

2018 Brochure

2018 Alliance Brochure

We offer three different types of membership so that organisations can choose the level of engagement that suits them best. Whichever level you join at, you will benefit from access to the latest thinking about servitization from some of the world’s leading academics and from other organisations who are leading the way in service innovation.

Gold

  • Influence the direction of Cambridge Service Alliance research through participating as a member of the Steering Committee.
  • By shaping the future research agenda, you will be perfectly positioned to take advantage of the services and solutions of tomorrow
  • Access to three streams of research, with a key research lead managing the relationship to ensure research projects are progressed and knowledge is transferred into your organisation 
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Organisational participation at Cambridge Service Week (20 complimentary places)
  • Research-led consultancy engagements, co-producing the latest service research and transferring the latest tools and techniques into your organisation
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation 
  • Access the latest tools and techniques that could impact your organisation
  • Facilitated access to a network of wider University of Cambridge experts in related fields
  • Priority access to audio and visual material produced by the Alliance 
  • Brand association with the University of Cambridge

Silver

  • Access to two streams of research, with a key research lead managing the relationship to ensure you are kept abreast of the latest developments in these areas
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Participation at Cambridge Service Week (5 complimentary places)
  • Five days of consultancy in the fields of shift to services or ecosystems
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation
  • Priority access to audio and visual material produced by the Alliance
  • Brand association with the University of Cambridge

Bronze

  • Access to one research stream, with a key research lead managing the relationship to ensure that you are kept abreast of the latest developments in this area
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Participation at Cambridge Service Week (5 complimentary places)
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation
  • Priority access to audio and visual material produced by the Alliance 
  • Brand association with the University of Cambridge

If you would like to discuss the possibility of joining the Alliance please .  We would be happy to discuss the opportunities. 

 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, CEMEX, IBM and the University of Cambridge.

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Partner Workshop - Ecosystems for Digital Transformation

Aug 15, 2018

Dr Florian Urmetzer and the Alliance Visitor Dominik Moeslein conducted a three-day workshop with CEMEX managers

Mexican Forum for the Business Transformation

Aug 10, 2018

Veronica Martinez was invited as keynote speaker at the Mexican Forum for the Business Transformation.

Blockchain in Customer Service Management

Aug 09, 2018

Caterpillar Presentation of Blockchain Results: Feasibility and Cost Analysis

Through-life engineering services – Adding business value through a common framework – Guide

Jul 24, 2018

This Publicly Available Specification (PAS) offers guidance to leaders of the UK industry that may enable manufacturing and solution providers in all sectors to win business, gain market share, generate revenue, and earn profits from the application of through-life engineering services (TES).

July Paper

Jul 23, 2018

July Paper on 'Coopetition and Business Models' by Chander Velu

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