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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Potential Partners

Joining the Cambridge Service Alliance as an Industrial Partner

The Cambridge Service Alliance is a business-led alliance with industrial members who have an active interest in the shift to services. It brings together companies prepared to make significant and long-term contributions to support the Alliance. The benefits of joining include:

  • Challenging yet practical insights into the design and delivery of high-performance complex service solutions.
  • Practical tools, techniques and methodologies.
  • Education and training to enhance capabilities in service and support.
  • A stimulating international network of the world’s best talent engaged in solving problems associated with complex service solutions.

2018 Brochure

2018 Alliance Brochure

We offer three different types of membership so that organisations can choose the level of engagement that suits them best. Whichever level you join at, you will benefit from access to the latest thinking about servitization from some of the world’s leading academics and from other organisations who are leading the way in service innovation.

Gold

  • Influence the direction of Cambridge Service Alliance research through participating as a member of the Steering Committee.
  • By shaping the future research agenda, you will be perfectly positioned to take advantage of the services and solutions of tomorrow
  • Access to three streams of research, with a key research lead managing the relationship to ensure research projects are progressed and knowledge is transferred into your organisation 
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Organisational participation at Cambridge Service Week (20 complimentary places)
  • Research-led consultancy engagements, co-producing the latest service research and transferring the latest tools and techniques into your organisation
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation 
  • Access the latest tools and techniques that could impact your organisation
  • Facilitated access to a network of wider University of Cambridge experts in related fields
  • Priority access to audio and visual material produced by the Alliance 
  • Brand association with the University of Cambridge

Silver

  • Access to two streams of research, with a key research lead managing the relationship to ensure you are kept abreast of the latest developments in these areas
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Participation at Cambridge Service Week (5 complimentary places)
  • Five days of consultancy in the fields of shift to services or ecosystems
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation
  • Priority access to audio and visual material produced by the Alliance
  • Brand association with the University of Cambridge

Bronze

  • Access to one research stream, with a key research lead managing the relationship to ensure that you are kept abreast of the latest developments in this area
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Participation at Cambridge Service Week (5 complimentary places)
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation
  • Priority access to audio and visual material produced by the Alliance 
  • Brand association with the University of Cambridge

If you would like to discuss the possibility of joining the Alliance please .  We would be happy to discuss the opportunities. 

 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

New Thinking about the Future of Services

Apr 14, 2019

Connecting the Digital, Physical and Social

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