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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Potential Partners

Joining the Cambridge Service Alliance as an Industrial Partner

The Cambridge Service Alliance is a business-led alliance with industrial members who have an active interest in the shift to services. It brings together companies prepared to make significant and long-term contributions to support the Alliance. The benefits of joining include:

  • Challenging yet practical insights into the design and delivery of high-performance complex service solutions.
  • Practical tools, techniques and methodologies.
  • Education and training to enhance capabilities in service and support.
  • A stimulating international network of the world’s best talent engaged in solving problems associated with complex service solutions.

2018 Brochure

2018 Alliance Brochure

We offer three different types of membership so that organisations can choose the level of engagement that suits them best. Whichever level you join at, you will benefit from access to the latest thinking about servitization from some of the world’s leading academics and from other organisations who are leading the way in service innovation.

Gold

  • Influence the direction of Cambridge Service Alliance research through participating as a member of the Steering Committee.
  • By shaping the future research agenda, you will be perfectly positioned to take advantage of the services and solutions of tomorrow
  • Access to three streams of research, with a key research lead managing the relationship to ensure research projects are progressed and knowledge is transferred into your organisation 
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Organisational participation at Cambridge Service Week (20 complimentary places)
  • Research-led consultancy engagements, co-producing the latest service research and transferring the latest tools and techniques into your organisation
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation 
  • Access the latest tools and techniques that could impact your organisation
  • Facilitated access to a network of wider University of Cambridge experts in related fields
  • Priority access to audio and visual material produced by the Alliance 
  • Brand association with the University of Cambridge

Silver

  • Access to two streams of research, with a key research lead managing the relationship to ensure you are kept abreast of the latest developments in these areas
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Participation at Cambridge Service Week (5 complimentary places)
  • Five days of consultancy in the fields of shift to services or ecosystems
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation
  • Priority access to audio and visual material produced by the Alliance
  • Brand association with the University of Cambridge

Bronze

  • Access to one research stream, with a key research lead managing the relationship to ensure that you are kept abreast of the latest developments in this area
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations
  • Participation at Cambridge Service Week (5 complimentary places)
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation
  • Priority access to audio and visual material produced by the Alliance 
  • Brand association with the University of Cambridge

If you would like to discuss the possibility of joining the Alliance please .  We would be happy to discuss the opportunities. 

 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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New thinking about the future of services

Apr 14, 2019

New thinking about the future of services - Connecting the digital, physical and social

2018 Robert Johnston Award

Apr 03, 2019

Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for receiving the 2018 Robert Johnston Award of the Journal of Service Management

Webinar on High-Value Manufacuring (HVM)

Mar 18, 2019

In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019 paper on High-Value Manufacturing.

February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

Feb 28, 2019

High Value Manufacturing (HVM) in the UK: Case studies and focus group insights by Luisa Huaccho Huatuco, Veronica Martinez-Hernandez, Thomas F. Burgess and Nicky E. Shaw

February 2019 Webinar - Business Ecosystems Mapping

Feb 12, 2019

In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.

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