Cambridge Service Week
Cambridge Service Week is a series of events hosted by the Cambridge Service Alliance to bring together leading academics, industrialists and policy-makers to address the evolving challenges facing service education, research, practice and policy.
Cambridge Service Week 2017
The dates for Cambridge Service Week 2017 are as follows:
- 5-6 October 2017 - The Academic Conference, IfM, Cambridge
- 10 October 2017 - Industry Conference Day, Moller Centre, Cambridge
- 11 October 2017 - Partners Day executive programme, Moller Centre, Cambridge
The theme for this year will be 'Bridging to “new” service technology'. At this event the speakers will be examining not only the technologies important for service delivery, but will be looking at what needs to be done in the short term to enable your organisation to be ready for these technologies. They will give examples of digital service strategy and will show how they create value through technology today and plan to do so in the future.
The flyer for the Industry Event is available - click on this to open a .pdf version with fax back booking form. Alternatively, book online here.
Cambridge Service Week 2016
The seventh Cambridge Service Week 2016 was held from 5-12 October 2016. The Theme for the Industry Conference was 'Growing your service business in an age of digital disruption', with speakers from Uber, Siemens, Trackunit A/S and the University of Cambridge. A Partner event and an Academic Conference were also held during service week
Cambridge Service Week 2015
The sixth Cambridge Service Week 2015 was held from 1-7 October 2015. The Theme for the Industry Conference was 'Creating Customer Value Through Services', with speakers from Rolls-Royce, ABB, Zoetis and the University of Cambridge. A Partner event and an Academic Conference were also held during service week 2015.
Cambridge Service Week 2014
Cambridge Service Week 2013
The fourth Cambridge Service Week held from 30 September to 4 October 2013 included an industry conference on 'Successfully Making the Shift to Solutions', as well as a series of workshops, a partner event day and an academic conference on 'New Directions for Service Research'. Find out more here.
Cambridge Service Week 2012
The third Cambridge Service Week was held from 17-20 September 2012. There was a combination of events for academics, practitioners as well as member organisations of the Alliance. This year, Cambridge Service Week also hosted the EurOMA Service Operations Management Forum. More information on the 2012 can be found here.
Cambridge Service Week 2011
The Second Cambridge Service Week was held in Cambridge, 20-23 September 2011. It was designed to be a combination of partner, open and academic events designed to push the boundaries of service knowledge.
Cambridge Service Week 2010
The Inaugural 2010 Grand Challenge in Service Week was held in Cambridge on 21-26 September 2010. Over one hundred and fifty delegates, including industrialists from the defence, consultancy, finance, engineering and public-service sectors, policy-makers and academic researchers attended the Grand Challenge Summit meeting.
