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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

Past Events

Seminar - Behavioral Experimental Approaches for Service Research Sep 30, 2015 from 02:00 PM to 03:30 PM IfM - Seminar Room 1,
Seminar: Behavioral Experimental Approaches for Service Research By Prof. Rohit Verma from Cornell University, USA
Taiwan - Manufacturing Servitization Programme from Aug 24, 2015 01:35 PM to Aug 27, 2015 01:35 PM Cambridge,
Customised Executive Education Programme
Community of Interest Meeting Jul 14, 2015 from 09:00 PM to 05:30 PM Chicago, USA,
Through-Life Accountability: Managing Complex Services Jun 08, 2015 01:35 PM Cambrdige,
Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation May 11, 2015 01:45 PM Cambridge,
The Cambridge Service Design Programme - Making the Shift to Services from May 06, 2015 09:00 AM to May 07, 2015 05:30 PM Cambridge,
Webinar - Electric Vehicle Rental Services Apr 20, 2015 from 02:30 PM to 03:00 PM
Community of Interest Meeting Apr 13, 2015 from 09:00 PM to 05:30 PM London,
Webinar - Key Considerations in Asset Management Design Mar 09, 2015 from 02:30 PM to 03:00 PM
Community of Interest Meeting from Feb 25, 2015 09:00 AM to Feb 26, 2015 07:30 PM Cambridge,
Webinar - Impact of Firm Characteristics on Survival Feb 09, 2015 from 02:30 PM to 03:00 PM
Cambridge Service Week 2014 from Sep 23, 2014 12:50 PM to Sep 27, 2014 12:50 PM Cambridge,

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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New Paper - Digital transformation: harnessing digital technologies for the next generation of services

Jun 21, 2019

Check out our recent commentary paper published at the Journal of Services Marketing

The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

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