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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

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Webinar - Big Data Analytics Architecture for Businesses

Jan 16, 2018

15 January 2018 - Big Data Analytics Architecture for Businesses - Open Source Perspective - Kerem Kayabay, Mert Golkalp, Mohamed Zaki

December Paper - Buyers Dependence and Financial Performance

Dec 14, 2017

December 2017 Paper by Ornella Benedettini and Andy Neely on 'Does buyers’ dependen­­ce translate into financial performance? An empirical analysis of manufacturer-service provider relationships­­'

Webinar - Outcome-oriented Contracts and Outsourcing relationships

Dec 11, 2017

Webinar by Florian Urmetzer on 'Using outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships', held on 11 December 2017

December 2017 Newsletter

Dec 04, 2017

Find out about the Service Week events and other news from the Service Alliance in this new edition of the newsletter

Government announces new Centre for Digital Built Britain at Cambridge

Nov 29, 2017

The Government have today announced £5.4 million in funding to enable the launch of a centre of excellence in Cambridge to champion the digital revolution in the built environment. The Centre is part of a landmark government-led investment in growing the UK’s construction sector.

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