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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Venue

The Conference will be held  at the Møller Centre, Cambridge, in purpose built, modern conference buildings close to the centre of Cambridge.

For further information on the venue, please visit here.

For further information on travel to Cambridge, please click on the links below.

Accommodation at Moller Centre, Cambridge

Overnight accommodation with breakfast can be booked at the Moller Centre for the nights of Tuesday 15 October subject to availability.

Most of the comfortable en-suite rooms look out onto Churchill College grounds and offer a wide range of guest facilities - complimentary wifi, tea and coffee making, satellite tv, complimentary water, mini bar, Molton Brown toiletries and free car parking.

Cambridge

The city of Cambridge has attractive architecture, both ancient and modern. It also has huge cultural appeal, a wide variety of arts and entertainment and superb shopping facilities. There is a programme of arts and science events all year round, with a range of festivals in summer including the world-famous Cambridge Folk Festival. Today, Cambridge is at the heart of the high-technology centre “Silicon Fen” with its economic strengths from industries such as software and bioscience, with many start-up companies having been spun out of the university. 

For information on things to do and see in Cambridge,

The University

The University of Cambridge was founded in 1209 and is formed from a variety of institutions which include 31 colleges and over 100 academic departments.  The University is a collegiate system where the central university is responsible for teaching and the colleges deliver some teaching but are primarily residential communities. Information on how the University works can be found here.

Things to do and see

Many people visit Cambridge each year to see the historic university, its buildings and the beautiful Backs. Walking tours around the city centre are available daily. King’s College Chapel is probably the most famous building in Cambridge, with its fan vaulted ceiling, stone carvings and stained glass. There is a market in the city centre which is open every day, as well as a range of shops including small independent and larger high street stores and designer labels.

Travel information

Cambridge is within easy reach of London Heathrow and Stansted airports, with good motorway, rail and bus connections to other parts of the UK. London Stansted is the nearest airport, with a direct rail link to Cambridge, as well as easy access by coach and car. You can find more information by visiting Visit Cambridge

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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New Paper - Digital transformation: harnessing digital technologies for the next generation of services

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Check out our recent commentary paper published at the Journal of Services Marketing

The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

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