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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Collaborate to Innovate Report
Collaborate to Innovate Report

Collaborate to Innovate Report

3 February 2015

MEDIA RELEASE : Businesses must understand ecosystems or risk failure, warn researchers What businesses can learn from how major cities operate Collaborate to Innovate - How Business Ecosystems Unleash Business Value A new study from the Cambridge Service Alliance urges businesses to understand the complex, interconnected...


Read more at: Electric Vehicle Rental Services: Project in Okinawa, Japan
Electric Vehicle Rental Services: Project in Okinawa, Japan

Electric Vehicle Rental Services: Project in Okinawa, Japan

3 February 2015

Case Study Report on the 'Electric Vehicle Rental Services: Project in Okinawa, Japan' [Podcast interview] with report author, Claire Weiller The first EV rental project in the World for holidaymakers in Okinawa, Japan struggles to make a profit [Podcast interview] with report author, Claire Weiller Researchers at the...


Read more at: 2013 Annual Report
2013 Annual Report

2013 Annual Report

3 February 2015

The 2013 Annual report from the Alliance has been released, which summarises achievements from the research activities and outputs from 2013. To download a copy click here .


Read more at: High-Level Group on Business Services
High-Level Group on Business Services

High-Level Group on Business Services

2 February 2015

Andy Neely was the rapporteur for the High Level Group on Business Services which helps to define a European policy agenda for this sector. He wrote a report published this month by the European Commission with recommended actions along several lines – prioritising business services in the Europe 2020 strategy, completing...


Read more at: Key Considerations in Asset Management Design Executive Briefing
Key Considerations in Asset Management Design  Executive Briefing

Key Considerations in Asset Management Design Executive Briefing

2 February 2015

Executive Briefing on the Key Considerations in Asset Management Design - released November 2014


Read more at: December 2014 Newsletter
December 2014 Newsletter

December 2014 Newsletter

19 January 2015

The Cambridge Service Alliance's December 2014 Newsletter release.


Read more at: Mohamed presents at NEMODE session at BAM 2014

Mohamed presents at NEMODE session at BAM 2014

18 November 2014

Mohamed Zaki was invited by EPSRC Nemode to participate and present the data driven business model work at Technologies and Business Models in data-intensive economies session, of the British Academy of Management (BAM) Conference, held in Belfast in September


Read more at: Urbanise Conference Panelist
Urbanise Conference Panelist

Urbanise Conference Panelist

18 November 2014

Mohamed Zaki was one of the panelists at a recent Urbanise conference.


Read more at: Big Data Presentation to the National Virtual Incubator Network
Big Data Presentation to the National Virtual Incubator Network

Big Data Presentation to the National Virtual Incubator Network

18 November 2014

Alliance Senior Researcher, Mohamed Zaki, presented at the UK-wide NVI Network event, which explored how Big Data is offering key insights and emerging trends in data which is being used for medical and business innovation.


Read more at: Launch of the Cambridge Service Design executive programme

Launch of the Cambridge Service Design executive programme

18 November 2014

On the 14 October 2014, we launched The Service Design Programme: making the shift to services.


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues