2014 December_A classification model for product-service offerings.pdf
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PDF document,
816 KB (835954 bytes)
Cambridge Service Alliance
developing new understanding and approaches to complex service systems
2014 December_A classification model for product-service offerings.pdf
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PDF document,
816 KB (835954 bytes)
Welcome to the Cambridge Service Alliance…
Latest news
Welcome to the December 2018 edition of the Cambridge Service Alliance Newsletter
Gaining Customer Experience Insights That Matter
Nov 26, 2018New paper on 'Gaining Customer Experience Insights That Matter' by Janet R. McColl-Kennedy, Mohamed Zaki, Katherine N. Lemon, Florian Urmetzer and Andy Neely published at Journal of Service Research
November 2018 paper on 'Service business model innovation: the digital twin technology' by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar
Webinar 12 November 2018 - Co-Creation in Practice: Objectives and Outcomes
Nov 14, 2018In this webinar, Katharina Greve presents the Alliance September Paper on Co-Creation in Practice.
New EPSRC Doctoral Studentship Opportunity
Nov 09, 2018New EPSRC Doctoral Studentship Opportunity on Digital technology in the service design and lifecycle with Rolls Royce
© 2017 University of Cambridge