Cambridge Service Alliance
developing new understanding and approaches to complex service systems
Welcome to the Cambridge Service Alliance…
Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.
Latest news
Webinar - Barriers and Facilitators to Incident Reporting
Oct 02, 20172 October 2017 - Barriers and Facilitators to Incident Reporting in Servitized Manufacturers - Chara Makri
Outcome-oriented contracts in logistics outsourcing relationships
Sep 20, 2017September Paper by Torsten Steinbach, Carl Marcus Wallenburg and Florian Urmetzer, on using outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships.
Introducing Industry Day - Dr Zaki tells us about this years Industry Conference
Sep 13, 2017Dr Mohamed Zaki - Deputy Director of the Cambridge Service Alliance - Introducing Service Week Industry Conference 2017
Webinar - Bridging the Co-Creation Gap
Sep 11, 201711 September 2017 - Bridging the Co-creation Gap between Co-creators, Companies and Living Lab - Katharina Greve
Find out the latest news in this new edition of the Alliance Newsletter.
© 2017 University of Cambridge
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