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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Our Team

  1. Staff
  2. PhD Students
  3. Visitors

Staff

Jacqueline Brown
  • Programme Management
01223 766316
Dr Jinchen Hou
  • Research Associate
Dr Veronica Martinez
  • Senior Research Associate
01223 766141
Professor Duncan McFarlane
  • Professor of Industrial Information Engineering
01223 338069
Professor Andy Neely
  • Pro-Vice-Chancellor: Enterprise and Business Relations at the University of Cambridge
  • Head of Institute for Manufacturing (IfM)
  • Head of the Manufacturing and Management Division of the University of Cambridge
  • Founding Director, Cambridge Service Alliance
  • Royal Academy of Engineering Professor of Complex Services
01223 765608
Dr Ajith Parlikad
  • Senior Lecturer
01223 765606
Dr Florian Urmetzer
  • Senior Research Associate
+44 1223 766141
Dr Chander Velu
  • University Lecturer in Economics of Industrial Systems
01223 765879
Angela Walters
  • Communications Officer
01223 768208
Dr Mohamed Zaki
  • Deputy Director, Cambridge Service Alliance
01223 732614

Visitors

Ornella Benedettini
  • Visitor
  • Financial Performance of Servitized Manufacturers
Markus Euich
  • Visiting Reseracher
Julia Jonas
  • Visiting PhD Student
Dr Benjamin Lucas
  • Vistiting Researcher
Dr Ivanka Visnjic
  • Visiting Researcher
01223 766316

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

RSS Feed Latest news

Exploring the Journey to Services - Podcast Interview

Mar 27, 2017

In a new podcast from the Cambridge Service Alliance, Senior Researcher Veronica Martinez, talks about her new jointly authored paper: ‘Exploring the Journey to Services’. It is co-authored with Professor Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar.

Exploring the Journey to Services

Mar 20, 2017

March paper on 'Exploring the Journey to Services', by Veronica Martinez, Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar.

Webinar - The Ecosystems Value Framework

Mar 13, 2017

13 March 2017 - The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems - Florian Urmetzer

March 2017 Newsletter

Mar 01, 2017

March 2017 Alliance Newsletter

ServiceMax Webinar Introduced the Shift to Services Programme

Feb 23, 2017

Introduction to the Shift to Services Executive Programme - Webinar

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