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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Contact Us

We would like to hear from you, so please do get in contact.

Location

The Cambridge Service Alliance is located at the Institute for Manufacturing, at the University of Cambrdige, UK.  

Cambridge Service Alliance
Institute for Manufacturing
University of Cambridge
17 Charles Babbage Road
Cambridge
CB3 0FS 

The map below show the location:

Contact

Email:

Twitter: @CamServAlliance

LinkedIn: http://www.linkedin.com/groups/Cambridge-Service-Alliance-3866131?mostPopular=&gid=3866131

YouTube: http://www.youtube.com/user/TheCSAlliance

Blog: http://cambridgeservicealliance.blogspot.com/

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

RSS Feed Latest news

19th IEEE Conference on Business Informatics

Jul 27, 2017

Mohamed Zaki invited to be one of the organizing committee members of '19th IEEE Conference on Business Informatics', held in Thessaloniki, Greece on 24-26 July 2017

Podcast Interview with Deputy Director Dr Mohamed Zaki

Jul 20, 2017

In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new role as Deputy Director, of the Cambridge Service Alliance, University of Cambridge.

Barriers and Facilitators to Incident Reporting in Servitized Manufacturers

Jul 17, 2017

July Paper by Chara Makri, on Barriers and Facilitators to Incident Reporting in Servitized Manufacturers.

Podcast - The Fallacy of the Net Promoter Score

Jul 17, 2017

In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new paper 'The Fallacy of the Net Promoter Score: Customer Loyalty Predictive Model'.

Webinar - Business Ecosystems - Classification Model

Jul 10, 2017

10 July 2017 - Business Ecosystems: Towards a Classification Model - Florian Urmetzer

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