Julia M. Jonas is a research assistant and PhD student at the department for Information Systems at University Erlangen-Nuremberg in Germany. She is visiting the Cambridge Service Alliance for four weeks in March.
Her research is in stakeholder integration in service innovation, looking at the modes, effects and interdependencies of internal and external stakeholder integration in manufacturing and IT firms. Morevoer she is working on open customer integration in the project JOSEPHS - the service manufactory. This open innovation platform is a café and workshop in the center of Nuremberg, enabling open exchange between innovators and the public.
Julia's background is in Service Management and Open Innovation. After graduating with a Master in Business Administration with a focus on Service Management from Karlstad University in Sweden, she worked as a consultant for Open Innovation in Munich.