skip to content

Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Webinar - Through-Life Accountability

June 2015 Webinar Presentation by Chara Makri, on Through-Life Accountability - Managing Complex Services

8 June - Through-Life Accountability: Managing Complex Services - Chara Makri

In this Webinar Chara discussed her research paper. The research looks at 17 commercial aircraft accidents that occurred globally between 2006 and 2013. The paper seeks to understand how confusion over accountabilities can lead to accidents. It is part of the research that Cambridge Service Alliance has been conducting in partnership with BAE Systems and Intelligent Energy, and is sponsored by EPSRC. The ultimate goal is to propose a framework that allows manufacturers to understand fully their responsibilities stemming from the services they provide

Webinar I Presentation

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


CSA News

Lastest News.....