skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

EurOMA 2016 Conference - Alliance Research Presented

last modified Jun 29, 2016 02:46 PM
The Alliance presented its research at the 23rd EurOMA conference.

The 23rd EurOMA conference took place at the Norwegian University of Science and Technology (NTNU) from the 17th to the 22nd of June 2016. Several papers were presented at the conference including: 

 

 

 

 

2016EuromaKatharina i) Katharina Greve, who presented her work on 'Facilitating co-creation in living labs:The JOSEPHS study';
2016EuromaHan ii) Xia Han, who presented on 'Service in the Platform Context: A Review of the State of the Art';
2016EuromaChara iii) Chara Makri on 'Critical incidents in complex service contracts: Safety Challenges and Means of Prevention'; and
2016EuromaOrnella iv) Ornella Benedettini, who presented on how manufacturers link advanced services and service expansion; 
In addition, Mohamed Zaki took part in a panel debate on Redistributed Manufacturing, whilst Andy Neely took part in a panel debate on 'Industry 4.0 - Creating Interactions Through Technology'.

RSS Feed Latest news

Risks of Outcome-Based Service Contracts

Feb 21, 2017

February Paper on 'Investigating risks of outcome-based service contracts from a provider's perspective' by Jingchen Hou and Andy Neely

Webinar on Classification of Noisy Data

Feb 13, 2017

13 February 2017 - Classification of Noisy Data: An Approach Based on Genetic Algorithms and Voronoi Tessellation - Abdul Khan

A Process for B2B Partnerships - designing to deliver capability across companies

Jan 26, 2017

Executive Briefing and Podcast on B2B Partnership - designing to deliver capability across companies.

Podcast on Ecosystems Value Framework

Jan 23, 2017

Dr Florian Urmetzer, Senior Research Associate, Cambridge Service Alliance talks about his new paper: The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems. The paper is co-authored with Veronica Martinez and Andy Neely.

SOM Forum Presentation on Co-Creation

Jan 21, 2017

In January, Katharina Greve presented her research 'Facilitating Co-creation in Living Labs: The Customer Perspective' at the 9th Service Operations Management Forum in Copenhagen, Denmark.

View all news

Upcoming events

Shift to Services Executive Education Programme

Apr 04, 2017

IfM, Cambridge, UK

Cambridge Service Week 2017 - Academic Conference

Oct 05, 2017

IfM, Cambridge, UK

Upcoming events