skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Evening Standard Column - Britain is Suffering because Politicians Don't Get Tech

last modified Oct 13, 2016 12:15 PM
Evening Standard Article by Anthony Hilton - following Servcie Week 2016 Industry Day Conference

Evening Standar Column - Anthony Hilton: The UK is suffering because politicians don’t get tech

The world’s biggest taxi company, Uber, does not own any taxis. The world’s biggest retailer, Alibaba, does not own any shops. The world’s biggest media company, Facebook, does not create any content. The world’s biggest hotel company, Airbnb, does not own any hotels. Furthermore, none of these businesses existed 20 years ago.  [full article]

Filed under:

RSS Feed Latest news

Exploring the Journey to Services

Mar 20, 2017

March paper on 'Exploring the Journey to Services', by Veronica Martinez, Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar.

Webinar - The Ecosystems Value Framework

Mar 13, 2017

13 March 2017 - The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems - Florian Urmetzer

March 2017 Newsletter

Mar 01, 2017

March 2017 Alliance Newsletter

ServiceMax Webinar Introduced the Shift to Services Programme

Feb 23, 2017

Introduction to the Shift to Services Executive Programme - Webinar

Risks of Outcome-Based Service Contracts

Feb 21, 2017

February Paper on 'Investigating risks of outcome-based service contracts from a provider's perspective' by Jingchen Hou and Andy Neely

View all news

Upcoming events

Shift to Services Executive Education Programme

Apr 04, 2017

IfM, Cambridge, UK

Cambridge Service Week 2017 - Academic Conference

Oct 05, 2017

IfM, Cambridge, UK

Cambridge Service Week 2017 - Industry Conference

Oct 10, 2017

Moller Centre, Cambridge, UK

Upcoming events