This new webinar introduces the Shift to Services programme.
A recent interview webinar has hosted by ServiceMax and Field Service News, in order to explain the research and content covered in the Alliance's Shift to Services Executive Programme. In this webinar, Dr Florian Urmetzer and Dr Veronica Martinez explain recent Alliance research and how to design the shift to services in your own organisation.
This webinar is a taster session for the short course, ‘Making the Shift to Services’, a practical two-day course run by the Cambridge Service Alliance and IfM Education and Consultancy Services that considers how to design the shift to services. Find out more.