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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
ServiceMax Webinar Introduced the Shift to Services Programme

Introduction to the Shift to Services Executive Programme - Webinar

This new webinar introduces the Shift to Services programme.

A recent interview webinar has hosted by ServiceMax and Field Service News, in order to explain the research and content covered in the Alliance's Shift to Services Executive Programme. In this webinar, Dr Florian Urmetzer and Dr Veronica Martinez explain recent Alliance research and how to design the shift to services in your own organisation. 

This webinar is a taster session for the short course, ‘Making the Shift to Services’, a practical two-day course run by the Cambridge Service Alliance and IfM Education and Consultancy Services that considers how to design the shift to services. Find out more.

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Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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