skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Latest Alliance Newsletter - June 2017

last modified Jun 01, 2017 11:34 AM
June 2017 Cambridge Service Alliance Newsletter

The June Newsletter from the Alliance is now available.  For the FULL version click here.

Find out what is in this months issue of the Cambridge Service Alliance Newsletter below:

  • June 2017 Newsletter
  • New Programme!Ecosystems Strategy
  • Service Week 2017 -Bridging to new service technology
  • New Deputy Director of the Service Alliance
  • Exploring the Journey to Services - Thought Leadership Blog
  • Webinar -Ecosystems value framework
  • RECODE Network at CIRP Manufacturing Systems 2017 -Taiwan
  • 2 day executive programme - Making the shift to services
  • Service Excellence Programme - Veolia
  • Human-Technology Frontier for Smart Services
  • Risks of outcome-based service contracts
  • UK Defence and Security Innovation Initiative
  • Theme update -Making the shift to services
  • Business ecosystems classification
  • Webinar - B2B partnerships
  • Theme update - Data analytics for services
  • Alliance Visitor -Martin Fritz
  • Bridging the co-creation gap
  • Tim Pearce placement at Alan Turing Institute
  • Seminar on co-creation in Living Labs
  • Theme update: Ecosystems value mapping and analysis
  • Exploring the Journey to Services
Filed under:

RSS Feed Latest news

19th IEEE Conference on Business Informatics

Jul 27, 2017

Mohamed Zaki invited to be one of the organizing committee members of '19th IEEE Conference on Business Informatics', held in Thessaloniki, Greece on 24-26 July 2017

Podcast Interview with Deputy Director Dr Mohamed Zaki

Jul 20, 2017

In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new role as Deputy Director, of the Cambridge Service Alliance, University of Cambridge.

Barriers and Facilitators to Incident Reporting in Servitized Manufacturers

Jul 17, 2017

July Paper by Chara Makri, on Barriers and Facilitators to Incident Reporting in Servitized Manufacturers.

Podcast - The Fallacy of the Net Promoter Score

Jul 17, 2017

In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new paper 'The Fallacy of the Net Promoter Score: Customer Loyalty Predictive Model'.

Webinar - Business Ecosystems - Classification Model

Jul 10, 2017

10 July 2017 - Business Ecosystems: Towards a Classification Model - Florian Urmetzer

View all news

Upcoming events

Cambridge Service Week 2017 - Academic Conference

Oct 05, 2017

IfM, Cambridge, UK

Cambridge Service Week 2017 - Industry Conference

Oct 10, 2017

Moller Centre, Cambridge, UK

Cambridge Service Week 2017 - Partners Day

Oct 11, 2017

Moller Centre, Cambridge, UK

Shift to Services Executive Education Programme

Nov 15, 2017

IfM, Cambridge, UK

Upcoming events