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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
December 2015 Newsletter

The December 2015 Newsletter released from the Alliance.

To view the Whole Newsletter Click here.

In this issue:

December 2015 Newsletter

SERVICE WEEK 2015

Summary Podcast of Service Week 2015

Rolls Royce Keynote at Service Week 2015

ABB Keynote at Service Week 2015

Zoetis Keynote at Service Week 2015

Andy Neely talks about Service Week 2015

Academic Conference at Cambridge Service Week 2015

Making the Shift to Services Programme

New Head of the IfM - Andy Neely

Connecting with Customers in the Digital Age

Cambridge Big Data-EPSRC Collaborative Workshop

Blog on Creating Customer Value Through Services

Cambridge & Zoetis Webinar - The Internet of Animal Health Things

Podcast - Internet of Animal Health Things - Opportunities and Challenges

Industry Conditions and Product Firms’ Choice to Offer Service

CoI - Cambridge - Value Exchange Optimisation of B2B

Case Study - Moving Towards a DDBM in the Online Newspaper Publishing Industry

November Webinar - How Industry Conditions Prompt Servitization

IBM Study: How to prosper in the 'age of disruption'

Webinar - Making and Sustaining the Shift to Services in the Animal Health Industry

Service Innovation in Qatar

Theme Update - Customer Experience Management Using Data Analytics

Knowledge Management Capabilities of Lead Firms in Innovation Ecosystems

Theme Update - Making the Shift to Services

Keynote speech Rustat Conference on Big Data

Webinar on Re-Distributing the Future of Consumer Goods

Theme Update: Ecosystems Value Mapping and Analysis

Keynote to Industrial Engineers and Academics in Italy

Keynote on DDBM - Future of Data Smart Assurance

Big Data Session at Cambridge Advanced Leadership Programme

Subject: 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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