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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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CSA Industry Day Conference - 16 October 2019

What is the Future of Digitally Enabled Service Business?

One Day Conference - Wednesday 16 October 2019

We would like to thank all those who attended our conference this year.  We heard some unique insights from leading service providers and it was a great opportunity to hear and discuss the latest developments in service thinking.

The programme explored these topics in a range of excellent keynote talks, as well as workshops and researcher lightning presentations.

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Register your interest here to receive further information for our 2020 conference.