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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

The emerging research field of 'Big Data analytics' explores the means to benefit from Big Data, and offers great potential for cross-fertilisation between service science and information systems research. There is little rigorous research addressing the specific challenges, as well as the opportunities, related to big data analytics from a service perspective. Our research uses an interdisciplinary approach of Big Data technology to address a range of real organisations problems to make better business decisions within complex service network. 

This research has three main themes within it:

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for addressing digital service transformation of tomorrow.

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