Industry/Partner Day 2025
Date: 19th and 20th November 2025
The Cambridge Service Alliance and the Service Research Center (CTF) co-hosted an acaedmic event in Sweden at the Karlstad University.
This bought together partners from both centres to discuss the future of AI and Agentic Transformation in their industries.
At this event we had talks/discussions from:
- Ranjoy Nag from HCLTech - AI and Agentics in Mobility Services
- Robert Christmas from AstraZeneca UK - Future of AI Governance in Firms
- Witold Pawlus from Husqvarna Group - How AI Transfoms Their Business to Offer News Services and Better Experiences
- Peter R. Magnusson from Karlstad University - How to Ideate Your Services With New Emerging Technologies Coming to Our World
- Peter Santén and John Bacher from Volvo - How Data-First Advantage Can Develop Better Engagement With Customers and Create New Values
- Christian Kowalkowski from Linköping University - Shared His Work on How Firms are Shifting from Products to Digital Platform Services Business. The Future of AI Agents ar Changing the Platform Service Businesses.
- Abhimanyu Kanwar from AIXTRON SE - The Future of AI Based Service Assistants
In the evening, we were honored by the warm hospitality of Governor Georg Andrén Länsstyrelsen Värmland, who welcomed us to his residence and shared knowledge about Värmland
These days reinforced something we deeply believe in: when business and research collaborate, everyone moves forward!
Thanks to everyone that was involved!