skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Consulting

The Cambridge Service Alliance has a long tradition of being open to transferring knowledge gained through research into companies, and hence has helped companies to grow and advance through input. These engagements are generally specially designed for purpose and audience as well as goal.

Past engagements included the topics:

  • Workshops on business model innovation
  • Definition and development of new service offerings
  • Definition of value created and captured by services
  • Building, reviewing and extending business ecosystems
  • How to create value from data / big data from services
  • Customer feedback and emotions as well as service recovery processes
  • Transforming product companies to service companies
  • Performance measurement service businesses

In case of interest, please do and we will start a conversation on how we can help your business. 

Filed under: ,

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, CEMEX, IBM and the University of Cambridge.

LinkedIn

RSS Feed Latest news

Partner Workshop - Ecosystems for Digital Transformation

Aug 15, 2018

Dr Florian Urmetzer and the Alliance Visitor Dominik Moeslein conducted a three-day workshop with CEMEX managers

Mexican Forum for the Business Transformation

Aug 10, 2018

Veronica Martinez was invited as keynote speaker at the Mexican Forum for the Business Transformation.

Blockchain in Customer Service Management

Aug 09, 2018

Caterpillar Presentation of Blockchain Results: Feasibility and Cost Analysis

Through-life engineering services – Adding business value through a common framework – Guide

Jul 24, 2018

This Publicly Available Specification (PAS) offers guidance to leaders of the UK industry that may enable manufacturing and solution providers in all sectors to win business, gain market share, generate revenue, and earn profits from the application of through-life engineering services (TES).

July Paper

Jul 23, 2018

July Paper on 'Coopetition and Business Models' by Chander Velu

View all news