Engage with CSA - Pilot/Consultancy Projects
1. AI Platform to Track, Flag and Predict your At-Risk Customers- In Real Time
Lead - Mohamed Zaki
2. Multimodal AI to predict your customer engagement in digital platforms
Lead - Mohamed Zaki
3. Service Business Model: A Capability Assessment
Lead - Andy Neely
4. Enterprise-level KPI for complex Services
Lead - Andy Neely
5. Digital Twins Business Model Assessment
Lead - Erika Parn
6. Conversational Customer Service Analytics
Lead - Jan Blümel
7. Customer Experience Centric (CX-Centric) Strategy
Lead - Gautam Jha
