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Cambridge Service Alliance

At the forefront of service transformation in the digital era

Studying at Cambridge

 

Become a partner

The Cambridge Service Alliance helps organisations address their most testing business challenges as they embrace digital transformation.

Join the Cambridge Service Alliance

We offer three different types of membership - gold, silver and bronze - so that organisations can choose the level of engagement that suits them best. Whichever level you join at, you will benefit from access to the latest thinking about servitization from some of the world’s leading academics and from other organisations who are leading the way in service innovation.

GOLD 

  • Influence the direction of Cambridge Service Alliance research as a member of the Steering Committee. By shaping the future research agenda, you will be perfectly positioned to take advantage of its findings.
  • Access up to three research streams, with a research lead managing the relationship to ensure projects are progressed and knowledge is transferred into your organisation.
  • Access to three Community of Interest meetings, where you can network with like-minded organisations.
  • Organisational participation at Cambridge Service Week (20 complimentary places).
  • Research-led consultancy engagements, co-producing the latest service research and transferring the latest tools and techniques into your organisation.
  • Five complimentary places at a Alliance open courses*, helping to
  • get key stakeholder engagement and commitment to services within your organisation.
  • Access the latest tools and techniques that could impact your organisation.
  • Facilitated access to a network of wider University of Cambridge experts in related fields.

 


 

SILVER

  • Access to two streams of research, with a  research lead managing the relationship to ensure you are kept abreast of the latest developments in these areas.
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations.
  • Participation at Cambridge Service Week (5 complimentary places).
  • Five days of consultancy in the fields of shift to services or ecosystems.
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation.

 


 

BRONZE

  • Access to one research stream, with a research lead managing the relationship to ensure that you are kept abreast of the latest developments in this area.
  • Access to three Community of Interest meetings, where you can network and discuss the latest research and service opportunities with like-minded organisations.
  • Participation at Cambridge Service Week (5 complimentary places).
  • Five complimentary places at a Alliance open courses*, helping to get key stakeholder engagement and commitment to services within your organisation. 

Find out more 

Cambridge Service Alliance brochure

 

Get in touch

Dr Mohamed Zaki, Deputy Director, Cambridge Service Alliance
E: mehyz2@cam.ac.uk

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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What is the future of services in the new pandemic-driven era? This was the topic explored at our 2020 Industry Day by senior executives from L'Oréal, Microsoft Research, Manchester United and start-up, Fairjungle.

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Nov 25, 2020

What’s standing in the way of offsite manufacturing? For decades, the construction sector has been hailing it as the next big thing but we have yet to see it really taking off. Why is that, when the technologies and processes already exist? Dr Zakaria Dakhli believes it is due to a fundamental incompatibility between business models and it is only when this has been fully understood that the long-awaited transformation can take place.

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Digital twins: driving business model innovation

Nov 06, 2020

For B2B firms struggling to reap the rewards of digitalisation, could digital twins be the way forward? In this article, CSA's Dr Erika Pärn and colleagues from the Fraunhofer Institute and Technische Universität in Dortmund, explore the relationship between this emerging technology and business model innovation.

Making business model innovation happen: the Business Model Cohesiveness Scorecard

Oct 30, 2020

Digital transformation is failing to live up to its hype, at least as far as productivity gains are concerned. If, as research suggests, a lack of business model innovation is the main culprit, we need a way of making it happen. Dr Chander Velu thinks a balanced scorecard approach could be the answer.

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