Quarterly Newsletter
The Alliance publishes quarterly newsletters, with updates on all its activities as well as details of upcoming events etc.
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News items
Find out what the Alliance has been working on:
Co-creation in Practice: Objectives and Outcomes
Katharina Greve attended the 25th Innovation and Product Development Management Conference (IPDMC) at the Faculty of Engineering, University of Porto, Portugal.
Webinar - High-Quality Prediction Intervals for Deep Learning
11 June 2018 - High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach - by Tim Pearce, Mohamed Zaki, Alexandra Brintrup, Andy Neely
Theme Update - Blockchains in Smart Services
In May, Veronica and her team worked very hard on the first practical phase of the project – the Codification of the Blockchain Prototype for the CAT/Perkins’ Supply Chain.
Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer
The OMMS micro-factory project lead by Dr Veronica Martinez made a great progress this month.
June 2018 Newsletter
Find out what the Cambridge Service Alliance have been doing and how you can get involved.
Rare-events classification: An approach based on Genetic Algorithm and Voronoi Tessellation
by Abdul Rauf Khan, Mohamed Zaki, Henrik Schiøler, and Murat Kulahci. The paper was accepted at 'The 22nd Pacific-Asia Conference on Knowledge Discovery and Data Mining (PAKDD)', a leading international conference in the areas of knowledge discovery and data mining (KDD). In this paper, Mohamed and co-authors propose a novel strategy for data mining based on partitioning of the feature space through Voronoi tessellation and Genetic Algorithm, where the latter is applied to solve a combinatorial optimization problem.
Customer Experience Analytics: Dynamic Customer-Centric Model
In this paper, Mohamed Zaki and Andy Neely propose a systematic multi-methods using a text-mining approach to capture and analyze customers’ data
Redistributed Manufacturing and the Impact of Big Data
Mohamed Zaki and Andy Neely had a paper accepted for publication in the Production Planning and Control - Zaki, M. E., Theodoulidis, B., Shapira, P., Neely, A. D., & Tepel, M. Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective. Production Planning and Control https://doi.org/10.17863/CAM.13779
Neural Networks for the quantification of predictive uncertainty
Tim Pearce will be attending the 35th International Conference on Machine Learning (ICML 2018). Tim is also attending a workshop, part of the conference, and presenting his work on 'Bayesian Inference with Anchored Ensembles of Neural Networks, and Application to Reinforcement Learning'.
May Paper - Enabling Digital Transformation: An Analysis Framework
May Paper on 'Enabling Digital Transformation: An Analysis Framework' by Thayla Zomer, Andy Neely and Veronica Martinez
Linking Firms in Value Business Ecosystems: Towards a Classification Model
Florian Urmetzer, Veronica Martinez and Andy Neely had a paper accepted for publication in the the Journal of Japanese Operations Management and Strategy - Urmetzer, F and Neely, A and Martinez, V (2018) LINKING FIRMS IN VALUE BUSINESS ECOSYSTEMS: TOWARDS A CLASSIFICATION MODEL. The Journal of Japanese Operations Management and Strategy
IfM Briefing Day - Manufacturing a Better World
Dr Florian Urmetzer presented the new aspects of ecosystem mapping and value exchange at the Institute for Manufacturing Briefing Day
Webinar - Service Network and Service Matching
Our May Webinar on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia
Caterpillar Parts and Service Operations Summit
Dr Mohamed Zaki delivered a presentation on ‘Service Innovation in the Digital Era’ in the Caterpillar Parts and Service Operations Summit organised last week in Dubai
Investigating a Revised Service Transition Concept
In this paper, Ornella and Andy present the validation of a revised conceptual framework of ‘service transition’ that re-interprets the adoption of advanced services by manufacturing firms as a progressive expansion, rather than a shift or migration, of the offering.
Facilitating Co-creation in Living Labs
On 20th April, Katharina Greve delivered a presentation on ‘Facilitating Co-creation in Living Labs’ at Carlo Cattaneo University (LIUC) in Castellanza, Italy.
Cambridge Service Alliance hosts the Service Community Event
The Cambridge Service Alliance hosted the 'Service Community Event' on the 19th April, where service professionals shared their experiences on a wide range of service topics.
How Can Hackathons Accelerate Corporate Innovation?
April paper on 'How Can Hackathons Accelerate Corporate Innovation?' by Myrna Flores, Matic Golob, Doroteja Maklin, Martin Herrera, Christopher Tucci, Ahmed Al-Ashaab, Leon Williams, Adriana Encinas, Veronica Martinez, Mohamed Zaki, Lourdes Sosa & Karina Flores Pineda
Webinar - Wearable Sensor Technology and Business
9 April 2018 - Wearable Sensor Technology and Business, by Benjamin Lucas
March Paper - A Service Network Perspective to Evaluate Service Matching in Early Design
March paper on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia, Fiorenzo Franceschini, Luca Mastrogiacomo
Webinar - Does Buyers' Dependence translate into Financial Performance?
12 March 2018 - Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships - Ornella Benedettini
March 2018 Newsletter
Find out about the new membership model and our new Alliance Partner as well as other news from the Service Alliance in this new edition of the newsletter.
CEMEX join the Alliance as a Gold Member
We are delighted to announce that CEMEX has joined the Cambridge Service Alliance as a Gold Member under the Alliance's new Membership Model.
High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach
February Paper on High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach by Tim Pearce, Mohamed Zaki, Alexandra Brintrup, Andy Neely
CDBB Award to Mohamed Zaki and Ben Lucas
Ben Lucas and Mohamed Zaki have been awarded one of the Mini-Projects funded from the Centre for Digital Built Britain. The project is on ancillary sensing for building information modelling.
CEMEX Hackathon in Cambridge
Dr Myrna Flores, from CEMEX, reports on the the first CEMEX Hackathon in Cambridge, in which members of the Alliance staff took part. It was a successful example of Open and Lean Innovation best practices.
Webinar - Digital Business Transformation and Strategy
Webinar on 'Digital Business Transformation and Strategy: What do we know so far?' by Mariam Helmy Ismail Abdelaal
Smart Cities Expedition Leader Interviews Katharina Greve
Smart Cities Expedition storyteller interviews Katharina Greve on her research into Living Labs and Co-Creation.