Quarterly Newsletter
The Alliance publishes quarterly newsletters, with updates on all its activities as well as details of upcoming events etc.
You can sign up to receive the newsletter here.
News items
Find out what the Alliance has been working on:
March Paper - A Service Network Perspective to Evaluate Service Matching in Early Design
March paper on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia, Fiorenzo Franceschini, Luca Mastrogiacomo
Webinar - Does Buyers' Dependence translate into Financial Performance?
12 March 2018 - Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships - Ornella Benedettini
March 2018 Newsletter
Find out about the new membership model and our new Alliance Partner as well as other news from the Service Alliance in this new edition of the newsletter.
CEMEX join the Alliance as a Gold Member
We are delighted to announce that CEMEX has joined the Cambridge Service Alliance as a Gold Member under the Alliance's new Membership Model.
High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach
February Paper on High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach by Tim Pearce, Mohamed Zaki, Alexandra Brintrup, Andy Neely
CDBB Award to Mohamed Zaki and Ben Lucas
Ben Lucas and Mohamed Zaki have been awarded one of the Mini-Projects funded from the Centre for Digital Built Britain. The project is on ancillary sensing for building information modelling.
CEMEX Hackathon in Cambridge
Dr Myrna Flores, from CEMEX, reports on the the first CEMEX Hackathon in Cambridge, in which members of the Alliance staff took part. It was a successful example of Open and Lean Innovation best practices.
Webinar - Digital Business Transformation and Strategy
Webinar on 'Digital Business Transformation and Strategy: What do we know so far?' by Mariam Helmy Ismail Abdelaal
Smart Cities Expedition Leader Interviews Katharina Greve
Smart Cities Expedition storyteller interviews Katharina Greve on her research into Living Labs and Co-Creation.
Wearable Sensor Technology and Business
Contextually Defined Postural Markers Reveal Who’s in Charge: Evidence from Small Teams Collected with Wearable Sensors by Julius Dietzel, R. Elena Francu, Benjamin Lucas, and Mohamed Zaki
Webinar - Big Data Analytics Architecture for Businesses
15 January 2018 - Big Data Analytics Architecture for Businesses - Open Source Perspective - Kerem Kayabay, Mert Golkalp, Mohamed Zaki
December Paper - Buyers Dependence and Financial Performance
December 2017 Paper by Ornella Benedettini and Andy Neely on 'Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships'
Webinar - Outcome-oriented Contracts and Outsourcing relationships
Webinar by Florian Urmetzer on 'Using outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships', held on 11 December 2017
December 2017 Newsletter
Find out about the Service Week events and other news from the Service Alliance in this new edition of the newsletter
Government announces new Centre for Digital Built Britain at Cambridge
The Government have today announced £5.4 million in funding to enable the launch of a centre of excellence in Cambridge to champion the digital revolution in the built environment. The Centre is part of a landmark government-led investment in growing the UK’s construction sector.
Digital Business Transformation and Strategy
November Paper by Mariam H. Ismail, Mohamed Khater, Mohamed Zaki on 'Digital Business Transformation and Strategy: What do we know so far?'
EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer
OMMS: the wireless micro-factory that will treat people with cancer Building Service Business Model Innovation
November Webinar - A System Perspective on Business Model Evolution
Webinar by Chander Velu on 'A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India'
Thought Leadership Conference at the University of Queensland
Dr Mohamed Zaki was one of 65 international scholars that has been invited to participate in the Thought Leadership Conference entitled 'Theorizing beyond the horizon: Service research in 2050' which took place in the University of Queensland, Brisbane, Australia from November 3-5, 2017.
Video - What is the Shift to Services Executive Course all about?
In this video Florian Urmetzer explains the benefits of attending the Alliance's two-day executive programme - Shift to Services
October Paper - Big Data Analytics Architecture for Businesses
The October Monthly Paper from the Cambridge Service Alliance, on 'Big Data Analytics Architecture for Businesses, by Mert Onuralp Gökalp, Kerem Kayabay, Mohamed Zaki, Altan Koçyiğit, P. Erhan Eren, and Andy Neely
Article on Service Week 2017 in London Evening Standard
Anthony Hilton, of the London Evening Standard, attended our Service Week 2017 Industry Day event, and wrote about one of the keynote speakers, from Alibaba, in a recent article.
Webinar - Barriers and Facilitators to Incident Reporting
2 October 2017 - Barriers and Facilitators to Incident Reporting in Servitized Manufacturers - Chara Makri
Outcome-oriented contracts in logistics outsourcing relationships
September Paper by Torsten Steinbach, Carl Marcus Wallenburg and Florian Urmetzer, on using outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships.
Introducing Industry Day - Dr Zaki tells us about this years Industry Conference
Dr Mohamed Zaki - Deputy Director of the Cambridge Service Alliance - Introducing Service Week Industry Conference 2017
Webinar - Bridging the Co-Creation Gap
11 September 2017 - Bridging the Co-creation Gap between Co-creators, Companies and Living Lab - Katharina Greve
19th IEEE Conference on Business Informatics
Mohamed Zaki invited to be one of the organizing committee members of '19th IEEE Conference on Business Informatics', held in Thessaloniki, Greece on 24-26 July 2017
Podcast Interview with Deputy Director Dr Mohamed Zaki
In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new role as Deputy Director, of the Cambridge Service Alliance, University of Cambridge.