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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Resources

Books ImageReports and Books,  written by members of the Cambridge Service Alliance.






Presentations ImageDetails of Presentations and Keynotes given by members of the Cambridge Service Alliance, showing key research, education and impact of work underway.

 

 

 

 

Papers ImagePapers written on the research activities being undertaken within the Alliance.






AV ImageMaterials released in audio or visual format are also available. We have Videos which explain the Cambridge Service Alliance and its work. We have Podcasts on various research activities, as well as Webinars which include a presentation of research work.

 

 

 

 

 

If you have any queries about materials available from the Alliance's work please .

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

New Thinking about the Future of Services

Apr 14, 2019

Connecting the Digital, Physical and Social

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