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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Resources

Books ImageReports and Books,  written by members of the Cambridge Service Alliance.






Presentations ImageDetails of Presentations and Keynotes given by members of the Cambridge Service Alliance, showing key research, education and impact of work underway.

 

 

 

 

Papers ImagePapers written on the research activities being undertaken within the Alliance.






AV ImageMaterials released in audio or visual format are also available. We have Videos which explain the Cambridge Service Alliance and its work. We have Podcasts on various research activities, as well as Webinars which include a presentation of research work.

 

 

 

 

 

If you have any queries about materials available from the Alliance's work please .

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

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March Paper - A Service Network Perspective to Evaluate Service Matching in Early Design

Mar 22, 2018

March paper on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia, Fiorenzo Franceschini, Luca Mastrogiacomo

Webinar - Does Buyers' Dependence translate into Financial Performance?

Mar 12, 2018

12 March 2018 - Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships - Ornella Benedettini

New Membership Model for the Alliance

Mar 07, 2018

New Membership Model launched for the Alliance.

March 2018 Newsletter

Mar 01, 2018

Find out about the new membership model and our new Alliance Partner as well as other news from the Service Alliance in this new edition of the newsletter.

CEMEX join the Alliance as a Gold Member

Feb 27, 2018

We are delighted to announce that CEMEX has joined the Cambridge Service Alliance as a Gold Member under the Alliance's new Membership Model.

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