The Future of Digital Service Transformation

24th June 2024

Brief

In the rapidly changing service industry landscape, digitalization has become essential for staying ahead, designing innovative services, and creating experiences that pave the way for new business models. This event provides an in-depth exploration of how digitalisation is revolutionizing service design and delivery in various sectors, including both B2B and B2C contexts, from decentralised manufacturing to hospitality and material mining.

Attendees will have the opportunity to discuss the transformative power of digitalization and AI capabilities with sessions led by industry experts and academic leaders. Learn how services like decentralised manufacturing are altering traditional production models, how digital tools are enhancing and optimising sustainable hospitality services, and how digital technologies are improving ethical mining practices.

Through interactive discussions, real-world case studies, and insights from key experts, participants will learn about both current and potential future applications of digitalisation to drive innovation and efficiency in their industries. This event will explore the challenges and opportunities that are defining the future of services.