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September 2016 Newsletter

last modified Sep 02, 2016 09:29 AM
The September 2016 edition of the Cambridge Service Alliance Newsletter.

The September 2016 edition of the Alliance Newsletter is now available.  The articles below are included in this edition, or click here to view the whole newsletter.

In this Issue

September 2016 Newsletter

Industry Event - Growing your Services Business in an age of digital disruption

2 Day Executive Programme - Making the Shift to Services

November Community of Interest Meeting - calling partners

Marketing Science Institute

Webinar for Policy Makers - Facilitating Co-Creation in Living Labs

Theme Update - Data and Analytics for Services

Redistributed Manufacturing Workshop hosted in Euroma Conference 2016

User workshop planned on co-creation

Alliance visitor - Dr Benjamin Lucas

Webinar - Service in the Platform Context

Invited talk at the BMW Summer School 'Car as a Service'

Welcome to Alliance visitor - Abdul Khan

Theme Update: Ecosystems Value Mapping and Analysis

Through-Life Accountability: Managing Complex Services

Harnessing the power of innovation

Caterpillar hosts Alliance Community of Interest Meeting

Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

EurOMA 2016 Conference - Alliance Research Presented

Podcast Interview with Xia Han on Service Platforms

Critical Incidents in Complex Service Contracts

Ornella joins expert panel for JOSM

JOM paper - Global Engineering Services: Shedding the Light on Network Capabilities

Service in the Platform Context: A review of the state of the art

Theme Update - Making the Shift to Services

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Understanding business models in the construction sector

Nov 25, 2020

What’s standing in the way of offsite manufacturing? For decades, the construction sector has been hailing it as the next big thing but we have yet to see it really taking off. Why is that, when the technologies and processes already exist? Dr Zakaria Dakhli believes it is due to a fundamental incompatibility between business models and it is only when this has been fully understood that the long-awaited transformation can take place.

A machine learning approach to quality control

Nov 14, 2020

Most of the products we take for granted contain huge numbers of components assembled in multiple stages by different manufacturers. Quality control is vital throughout the assembly process with rigorous testing required at every step.

Digital twins: driving business model innovation

Nov 06, 2020

For B2B firms struggling to reap the rewards of digitalisation, could digital twins be the way forward? In this article, CSA's Dr Erika Pärn and colleagues from the Fraunhofer Institute and Technische Universität in Dortmund, explore the relationship between this emerging technology and business model innovation.

Making business model innovation happen: the Business Model Cohesiveness Scorecard

Oct 30, 2020

Digital transformation is failing to live up to its hype, at least as far as productivity gains are concerned. If, as research suggests, a lack of business model innovation is the main culprit, we need a way of making it happen. Dr Chander Velu thinks a balanced scorecard approach could be the answer.

2020 Annual Review

Oct 23, 2020

Read about our latest research in our tenth anniversary Annual Review.

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