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developing new understanding and approaches to complex service systems

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September 2016 Newsletter

last modified Sep 02, 2016 09:29 AM
The September 2016 edition of the Cambridge Service Alliance Newsletter.

The September 2016 edition of the Alliance Newsletter is now available.  The articles below are included in this edition, or click here to view the whole newsletter.

In this Issue

September 2016 Newsletter

Industry Event - Growing your Services Business in an age of digital disruption

2 Day Executive Programme - Making the Shift to Services

November Community of Interest Meeting - calling partners

Marketing Science Institute

Webinar for Policy Makers - Facilitating Co-Creation in Living Labs

Theme Update - Data and Analytics for Services

Redistributed Manufacturing Workshop hosted in Euroma Conference 2016

User workshop planned on co-creation

Alliance visitor - Dr Benjamin Lucas

Webinar - Service in the Platform Context

Invited talk at the BMW Summer School 'Car as a Service'

Welcome to Alliance visitor - Abdul Khan

Theme Update: Ecosystems Value Mapping and Analysis

Through-Life Accountability: Managing Complex Services

Harnessing the power of innovation

Caterpillar hosts Alliance Community of Interest Meeting

Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

EurOMA 2016 Conference - Alliance Research Presented

Podcast Interview with Xia Han on Service Platforms

Critical Incidents in Complex Service Contracts

Ornella joins expert panel for JOSM

JOM paper - Global Engineering Services: Shedding the Light on Network Capabilities

Service in the Platform Context: A review of the state of the art

Theme Update - Making the Shift to Services

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High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach

Feb 20, 2018

February Paper on High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach by Tim Pearce, Mohamed Zaki, Alexandra Brintrup, Andy Neely

Webinar - Digital Business Transformation and Strategy

Feb 12, 2018

Webinar on 'Digital Business Transformation and Strategy: What do we know so far?' by Mariam Helmy Ismail Abdelaal

Wearable Sensor Technology and Business

Jan 25, 2018

Contextually Defined Postural Markers Reveal Who’s in Charge: Evidence from Small Teams Collected with Wearable Sensors by Julius Dietzel, R. Elena Francu, Benjamin Lucas, and Mohamed Zaki

Webinar - Big Data Analytics Architecture for Businesses

Jan 16, 2018

15 January 2018 - Big Data Analytics Architecture for Businesses - Open Source Perspective - Kerem Kayabay, Mert Golkalp, Mohamed Zaki

December Paper - Buyers Dependence and Financial Performance

Dec 14, 2017

December 2017 Paper by Ornella Benedettini and Andy Neely on 'Does buyers’ dependen­­ce translate into financial performance? An empirical analysis of manufacturer-service provider relationships­­'

View all news

Upcoming events

Ecosystems Strategy One Day Course

Feb 27, 2018

IfM, Cambridge

Shift to Services Executive Education Programme

May 09, 2018

IfM, Cambridge, UK

Upcoming events