September 2016 Newsletter

2 September 2016

September 2016 Newsletter

The September 2016 edition of the Cambridge Service Alliance Newsletter.

The September 2016 edition of the Alliance Newsletter is now available.  The articles below are included in this edition, or click here to view the whole newsletter.

In this Issue

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September 2016 Newsletter

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Industry Event - Growing your Services Business in an age of digital disruption

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2 Day Executive Programme - Making the Shift to Services

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November Community of Interest Meeting - calling partners

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Marketing Science Institute

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Webinar for Policy Makers - Facilitating Co-Creation in Living Labs

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Theme Update - Data and Analytics for Services

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Redistributed Manufacturing Workshop hosted in Euroma Conference 2016

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User workshop planned on co-creation

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Alliance visitor - Dr Benjamin Lucas

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Webinar - Service in the Platform Context

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Invited talk at the BMW Summer School 'Car as a Service'

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Welcome to Alliance visitor - Abdul Khan

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Theme Update: Ecosystems Value Mapping and Analysis

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Through-Life Accountability: Managing Complex Services

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Harnessing the power of innovation

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Caterpillar hosts Alliance Community of Interest Meeting

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Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

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EurOMA 2016 Conference - Alliance Research Presented

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Podcast Interview with Xia Han on Service Platforms

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Critical Incidents in Complex Service Contracts

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Ornella joins expert panel for JOSM

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JOM paper - Global Engineering Services: Shedding the Light on Network Capabilities

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Service in the Platform Context: A review of the state of the art

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Theme Update - Making the Shift to Services