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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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September 2016 Newsletter

last modified Sep 02, 2016 09:29 AM
The September 2016 edition of the Cambridge Service Alliance Newsletter.

The September 2016 edition of the Alliance Newsletter is now available.  The articles below are included in this edition, or click here to view the whole newsletter.

In this Issue

September 2016 Newsletter

Industry Event - Growing your Services Business in an age of digital disruption

2 Day Executive Programme - Making the Shift to Services

November Community of Interest Meeting - calling partners

Marketing Science Institute

Webinar for Policy Makers - Facilitating Co-Creation in Living Labs

Theme Update - Data and Analytics for Services

Redistributed Manufacturing Workshop hosted in Euroma Conference 2016

User workshop planned on co-creation

Alliance visitor - Dr Benjamin Lucas

Webinar - Service in the Platform Context

Invited talk at the BMW Summer School 'Car as a Service'

Welcome to Alliance visitor - Abdul Khan

Theme Update: Ecosystems Value Mapping and Analysis

Through-Life Accountability: Managing Complex Services

Harnessing the power of innovation

Caterpillar hosts Alliance Community of Interest Meeting

Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

EurOMA 2016 Conference - Alliance Research Presented

Podcast Interview with Xia Han on Service Platforms

Critical Incidents in Complex Service Contracts

Ornella joins expert panel for JOSM

JOM paper - Global Engineering Services: Shedding the Light on Network Capabilities

Service in the Platform Context: A review of the state of the art

Theme Update - Making the Shift to Services

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How Can Hackathons Accelerate Corporate Innovation?

Apr 25, 2018

April paper on 'How Can Hackathons Accelerate Corporate Innovation?' by Myrna Flores, Matic Golob, Doroteja Maklin, Martin Herrera, Christopher Tucci, Ahmed Al-Ashaab, Leon Williams, Adriana Encinas, Veronica Martinez, Mohamed Zaki, Lourdes Sosa & Karina Flores Pineda

March Paper - A Service Network Perspective to Evaluate Service Matching in Early Design

Mar 22, 2018

March paper on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia, Fiorenzo Franceschini, Luca Mastrogiacomo

Webinar - Does Buyers' Dependence translate into Financial Performance?

Mar 12, 2018

12 March 2018 - Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships - Ornella Benedettini

New Membership Model for the Alliance

Mar 07, 2018

New Membership Model launched for the Alliance.

March 2018 Newsletter

Mar 01, 2018

Find out about the new membership model and our new Alliance Partner as well as other news from the Service Alliance in this new edition of the newsletter.

View all news

Upcoming events

Shift to Services Executive Education Programme

May 09, 2018

IfM, Cambridge, UK

Shift to Services Executive Education Programme

Nov 07, 2018

IfM, Cambridge, UK

Ecosystems Strategy One Day Course

Nov 15, 2018

IfM, Cambridge

Upcoming events