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December 2017 Newsletter

last modified Dec 04, 2017 12:15 PM
Find out about the Service Week events and other news from the Service Alliance in this new edition of the newsletter

The December Newsletter from the Alliance is now available.  Find out what is in this months issue of the Cambridge Service Alliance Newsletter below:

Full Newsletter with links

December 2017 Newsletter - Contents:

  • Thank you from the Team!
  • VIDEO Summary of Service Week 2017
  • Summary and Material from Service Week 2017! - Bridging to new service technology
  • Full Podcast from Industry Day with all speakers
  • Poster Session from #SW2017
  • Service Week - Academic Conference
  • Government Launch Centre for Digital Built Britain
  • 2 day executive programme - Making the shift to services
  • Webinar - Bridging the Co-Creation Gap
  • Outcome-Oriented Contracts
  • Webinar - Incident Report in Servitized Manufacturers
  • Thought Leadership Conference at the University of Queensland
  • London Standard article on Service Week 2017
  • Digital Business Transformation and Strategy
  • Welcome to our new PhD student - Thayla Zomer
  • Theme update - Data Analytics for Services
  • Webinar - Business Model Evolution
  • Big Data Analytics Architecture for Businesses
  • EPSRC Research Grant - OMMS
  • Theme Update - Making and Sustaining the Shift to Services
  • EU SME Research 
  • 2nd Digital Twins Workshop - Identifying Best Practices and Future Service Business Models
  • Alliance at The Manufacturer Leaders Conference 
  • Ecosystems Strategy Executive Programme
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Check out our recent commentary paper published at the Journal of Services Marketing

The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

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