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developing new understanding and approaches to complex service systems

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December 2017 Newsletter

last modified Dec 04, 2017 12:15 PM
Find out about the Service Week events and other news from the Service Alliance in this new edition of the newsletter

The December Newsletter from the Alliance is now available.  Find out what is in this months issue of the Cambridge Service Alliance Newsletter below:

Full Newsletter with links

December 2017 Newsletter - Contents:

  • Thank you from the Team!
  • VIDEO Summary of Service Week 2017
  • Summary and Material from Service Week 2017! - Bridging to new service technology
  • Full Podcast from Industry Day with all speakers
  • Poster Session from #SW2017
  • Service Week - Academic Conference
  • Government Launch Centre for Digital Built Britain
  • 2 day executive programme - Making the shift to services
  • Webinar - Bridging the Co-Creation Gap
  • Outcome-Oriented Contracts
  • Webinar - Incident Report in Servitized Manufacturers
  • Thought Leadership Conference at the University of Queensland
  • London Standard article on Service Week 2017
  • Digital Business Transformation and Strategy
  • Welcome to our new PhD student - Thayla Zomer
  • Theme update - Data Analytics for Services
  • Webinar - Business Model Evolution
  • Big Data Analytics Architecture for Businesses
  • EPSRC Research Grant - OMMS
  • Theme Update - Making and Sustaining the Shift to Services
  • EU SME Research 
  • 2nd Digital Twins Workshop - Identifying Best Practices and Future Service Business Models
  • Alliance at The Manufacturer Leaders Conference 
  • Ecosystems Strategy Executive Programme
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October 2018 Webinar - How Can Hackathons Accelerate Corporate Innovation?'

Oct 08, 2018

In this webinar, Myrna Flores presented the Alliance April paper on how hackathons can accelerate corporate innovation.

September 2018 Paper

Sep 24, 2018

September paper on 'Co-Creation in Practice: Objectives and Outcomes' by Katharina Greve, Veronica Martinez and Andy Neely

Land of Innovation Forum

Sep 23, 2018

Veronica delivered a presentation and a workshop at the 'Land of Innovation Forum' in Canacintra, Mexico.

Blockchain Results Delivered at Rolls Royce

Sep 20, 2018

Research project 'the impact of digital twins on the product development process' led by Veronica Martinez

Interview with Sander Kuik, Canon – for CSA Industry Day 2018

Sep 11, 2018

In a conversation with Sander Kuik from Canon we asked him about his planned presentation at the CSA Industry Conference on 3 October 2018, his thoughts on the theme of the conference, and his vision of the future.

View all news

Upcoming events

Shift to Services Executive Education Programme

Nov 07, 2018

IfM, Cambridge, UK

Ecosystems Strategy One Day Course

Feb 05, 2019

IfM, Cambridge

Upcoming events