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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
New Executive Courses on Ecosystems Strategy

We are pleased to announce a new executive programme on Ecosystems Strategy, to be held in Cambridge on 22 November 2017

This new programme builds on expertise developed in the Ecosystems, Value Mapping and Analysis Research Stream, and provides an opportunities for executives to learn first hand some of the techniques developed by the Alliance.

When designing new services it is important to bring them to market quickly and iterate delivery. Often, it takes a lot of time to build capacity and capability to fulfil customer's needs. This course will show you how through understanding your business' ecosystem and leveraging partnerships, you can deliver services quickly and effectively. The course will help you:

  • Understand what your business ecosystem is and why it is vital in service delivery
  • Explore the different options and models in understanding the wider ecosystem
  • Understand how to build partnerships to share capability and capacity across multiple companies
  • Understand how innovation can work through partnerships
  • Learn how to identify weaknesses in your ecosystem and what approaches you can take to address them

What you will learn

  • What an ecosystem is with past and present examples to deepen your understanding
  • How to model an ecosystem through mapping and ecosystem of your choice
  • Where value is exchanged across partners in the ecosystem and how this can highlight areas for improvement in the delivery of services
  • Understand the total value exchange, including the concept of indirect value, and how to model a direct value exchange
  • Why innovation is important in ecosystems
  • A technique that enables innovation between partners
  • How to critically review your ecosystem, to identify areas of weakness and propose strategic configurations for improvement 

The course is an interactive one-day course combining presentations, group activities and discussions. Participants will develop the skills and knowledge to successfully leverage their company's ecosystem for growth.

Who should attend

  • Managers and executives involved in strategy and business development of solutions and services
  • Senior operations executives looking to inspire thought leadership in complex organisations
  • Consultants who support major strategic change programmes
  • Functional leaders and managers who are seeking to understand the wider value system of their firm

Programme

The programme below provides an outline of what attendees can expect on the day but is subject to change.

09:30 – 10:00 Arrival and coffee
10:00 – 11:00 Introductions and expectations / What is a Business Ecosystem / what is a Business Network
11:00 – 12:00 Mapping a business ecosystem (tools, what to include & exclude)
12:00 – 13:00 Understanding different types of connections and building new partnerships
13:00 – 14:00 Lunch
14:00 – 15:00 Understanding the total value exchange in the ecosystem
15:00 – 16:00 Innovating with your partners
16:00 – 17:00 Increasing the quality of your partnerships 
17:00 - 17:30 wrap-up and close

The course will be held at the Institute for Manufacturing, Cambridge.

Enquiries

For any enquiries please contact: 

Lisa Barnett
IfM Education and Consultancy Services Ltd
17 Charles Babbage Road
Cambridge, CB3 0FS, UK
T: +44 (0)1223 766141
F: +44 (0)1223 464217
E: ifm-events@eng.cam.ac.uk

Booking

To book on this programme please visit the booking page.

 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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