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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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September 2017 Newsletter

last modified Sep 01, 2017 01:36 PM
Find out the latest news in this new edition of the Alliance Newsletter.

The September Newsletter from the Alliance is now available.  Find out what is in this months issue of the Cambridge Service Alliance Newsletter below:

Full Newsletter with links

Content:

  • BOOK NOW! Service Week 2017 - Bridging to new service technology
  • Service Week - Academic Conference
  • Webinar - Exploring the Journey to Services
  • 2 day executive programme - Making the shift to services
  • 10 Myths about Co-Creation
  • From Big Data Analytics to Big Tool Stack
  • Theme update - Data analytics for services
  • Ecosystems Strategy Executive Programme
  • Theme update - Making the shift to services
  • Come meet us at The Manufacturer Leaders Conference
  • EU SME Reserach Underway
  • Digital Twins and Future Digital Strategies
  • Marketing Week Article on Customer Satisfaction Scores
  • Paper Award for Ornella and Andy at EurOMA
  • A Systems Perspective on Business Model Evolution
  • Classification of Business Ecosystems Webinar
  • Talking to Mohamed about Services
  • Keynote at Human Side of Service Engineering Conference
  • Community of Interest Meeting
  • EurOMA Conference - Chara Makri
  • EurOMA Conference - Katharina Greve
  • Interview with Mohamed on the Fallacy of the Net Promoter Score
  • Alliance Visitor - Kerem Kayabay
  • Alliance Visitor - Mert Onuralp Gökalp
  • BAE Site Visits for Chara
  • 19th IEEE Conference on Business Informatics
  • New MSI Grant for AI Research
  • Keynote on Data-Driven Business Models
  • Barriers and Facilitators to Incident Reporting in Servitized Manufacturers
  • Annual Frontiers Conference
  • Service Engineering in the Era of Industry 4.0
  • Theme update: Ecosystems value mapping and analysis
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RSS Feed Latest news

March Paper - A Service Network Perspective to Evaluate Service Matching in Early Design

Mar 22, 2018

March paper on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia, Fiorenzo Franceschini, Luca Mastrogiacomo

Webinar - Does Buyers' Dependence translate into Financial Performance?

Mar 12, 2018

12 March 2018 - Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships - Ornella Benedettini

New Membership Model for the Alliance

Mar 07, 2018

New Membership Model launched for the Alliance.

March 2018 Newsletter

Mar 01, 2018

Find out about the new membership model and our new Alliance Partner as well as other news from the Service Alliance in this new edition of the newsletter.

CEMEX join the Alliance as a Gold Member

Feb 27, 2018

We are delighted to announce that CEMEX has joined the Cambridge Service Alliance as a Gold Member under the Alliance's new Membership Model.

View all news

Upcoming events

Shift to Services Executive Education Programme

May 09, 2018

IfM, Cambridge, UK

Shift to Services Executive Education Programme

Nov 07, 2018

IfM, Cambridge, UK

Ecosystems Strategy One Day Course

Nov 15, 2018

IfM, Cambridge

Upcoming events