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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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September 2017 Newsletter

last modified Sep 01, 2017 01:36 PM
Find out the latest news in this new edition of the Alliance Newsletter.

The September Newsletter from the Alliance is now available.  Find out what is in this months issue of the Cambridge Service Alliance Newsletter below:

Full Newsletter with links

Content:

  • BOOK NOW! Service Week 2017 - Bridging to new service technology
  • Service Week - Academic Conference
  • Webinar - Exploring the Journey to Services
  • 2 day executive programme - Making the shift to services
  • 10 Myths about Co-Creation
  • From Big Data Analytics to Big Tool Stack
  • Theme update - Data analytics for services
  • Ecosystems Strategy Executive Programme
  • Theme update - Making the shift to services
  • Come meet us at The Manufacturer Leaders Conference
  • EU SME Reserach Underway
  • Digital Twins and Future Digital Strategies
  • Marketing Week Article on Customer Satisfaction Scores
  • Paper Award for Ornella and Andy at EurOMA
  • A Systems Perspective on Business Model Evolution
  • Classification of Business Ecosystems Webinar
  • Talking to Mohamed about Services
  • Keynote at Human Side of Service Engineering Conference
  • Community of Interest Meeting
  • EurOMA Conference - Chara Makri
  • EurOMA Conference - Katharina Greve
  • Interview with Mohamed on the Fallacy of the Net Promoter Score
  • Alliance Visitor - Kerem Kayabay
  • Alliance Visitor - Mert Onuralp Gökalp
  • BAE Site Visits for Chara
  • 19th IEEE Conference on Business Informatics
  • New MSI Grant for AI Research
  • Keynote on Data-Driven Business Models
  • Barriers and Facilitators to Incident Reporting in Servitized Manufacturers
  • Annual Frontiers Conference
  • Service Engineering in the Era of Industry 4.0
  • Theme update: Ecosystems value mapping and analysis
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RSS Feed Latest news

Webinar - Digital Business Transformation and Strategy

Feb 12, 2018

Webinar on 'Digital Business Transformation and Strategy: What do we know so far?' by Mariam Helmy Ismail Abdelaal

Wearable Sensor Technology and Business

Jan 25, 2018

Contextually Defined Postural Markers Reveal Who’s in Charge: Evidence from Small Teams Collected with Wearable Sensors by Julius Dietzel, R. Elena Francu, Benjamin Lucas, and Mohamed Zaki

Webinar - Big Data Analytics Architecture for Businesses

Jan 16, 2018

15 January 2018 - Big Data Analytics Architecture for Businesses - Open Source Perspective - Kerem Kayabay, Mert Golkalp, Mohamed Zaki

December Paper - Buyers Dependence and Financial Performance

Dec 14, 2017

December 2017 Paper by Ornella Benedettini and Andy Neely on 'Does buyers’ dependen­­ce translate into financial performance? An empirical analysis of manufacturer-service provider relationships­­'

Webinar - Outcome-oriented Contracts and Outsourcing relationships

Dec 11, 2017

Webinar by Florian Urmetzer on 'Using outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships', held on 11 December 2017

View all news

Upcoming events

Ecosystems Strategy One Day Course

Feb 27, 2018

IfM, Cambridge

Shift to Services Executive Education Programme

May 09, 2018

IfM, Cambridge, UK

Upcoming events