The Cambridge Service Alliance's December 2014 Newsletter release.

The December 2014 edition of the Alliance newsletter has been released. It includes a summary of the Service Week Conference and the Cambridge Service Design Programme. It also reports on the latest developments and activities being undertaken by Alliance researchers and programme leaders.
This edition includes the following features:

• Service Week 2014 - Industry Day - Podcasts and Presentation
• Service Week 2014 - Academic Conference - Presentations
• Launch of The Cambridge Service Design Programme
• Podcasts on the Five 'Mega Trends'
• Webinar - Big Data
• Key Considerations in Asset Management Design – Executive Briefing
• CoI - How do organisations build Service Metrics?
• Webinar recording - Industrial Transformation Towards Service Logic
• Theme Update - Making the Shift to Services
• National Virtual Incubator (NVI) Network
• Is Big Data ever going to be for small businesses?
• Service counterfeit of spare parts in supply chains: an ISMM Masters Project
• Theme Update - Designing, Deploying and Enhancing Services Research
• Podcast - Digital Technologies and Services
• Caterpillar Dealer Conferences
• Urbanise Conference Panelist
• Service Business Model Innovation
• Big Data Analytics - visitor from Project EC-HVEN
• GE, The Industrial Internet and the Battle to Come - Blog
• Theme Update: Ecosystems Value Mapping and Analysis
• Innovating Your Business Model for Service Success
• World Congress on Engineering Asset Management
• Election as POMS co-VP Programme
• BAM 2014 - NEMODE workshop