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December 2014 Newsletter

last modified Feb 03, 2015 01:51 PM
The Cambridge Service Alliance's December 2014 Newsletter release.
December 2014 Newsletter

December Newsletter Image

 

The December 2014 edition of the Alliance newsletter has been released. It includes a summary of the Service Week Conference and the Cambridge Service Design Programme. It also reports on the latest developments and activities being undertaken by Alliance researchers and programme leaders.
This edition includes the following features:

  • Service Week 2014 - Industry Day - Podcasts and Presentation
  • Service Week 2014 - Academic Conference - Presentations
  • Launch of The Cambridge Service Design Programme
  • Podcasts on the Five 'Mega Trends'
  • Webinar - Big Data
  • Key Considerations in Asset Management Design – Executive Briefing
  • CoI - How do organisations build Service Metrics?
  • Webinar recording - Industrial Transformation Towards Service Logic
  • Theme Update - Making the Shift to Services
  • National Virtual Incubator (NVI) Network
  • Is Big Data ever going to be for small businesses?
  • Service counterfeit of spare parts in supply chains: an ISMM Masters Project
  • Theme Update - Designing, Deploying and Enhancing Services Research
  • Podcast - Digital Technologies and Services
  • Caterpillar Dealer Conferences
  • Urbanise Conference Panelist
  • Service Business Model Innovation
  • Big Data Analytics - visitor from Project EC-HVEN
  • GE, The Industrial Internet and the Battle to Come - Blog
  • Theme Update: Ecosystems Value Mapping and Analysis
  • Innovating Your Business Model for Service Success
  • World Congress on Engineering Asset Management
  • Election as POMS co-VP Programme
  • BAM 2014 - NEMODE workshop

RSS Feed Latest news

19th IEEE Conference on Business Informatics

Jul 27, 2017

Mohamed Zaki invited to be one of the organizing committee members of '19th IEEE Conference on Business Informatics', held in Thessaloniki, Greece on 24-26 July 2017

Podcast Interview with Deputy Director Dr Mohamed Zaki

Jul 20, 2017

In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new role as Deputy Director, of the Cambridge Service Alliance, University of Cambridge.

Barriers and Facilitators to Incident Reporting in Servitized Manufacturers

Jul 17, 2017

July Paper by Chara Makri, on Barriers and Facilitators to Incident Reporting in Servitized Manufacturers.

Podcast - The Fallacy of the Net Promoter Score

Jul 17, 2017

In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new paper 'The Fallacy of the Net Promoter Score: Customer Loyalty Predictive Model'.

Webinar - Business Ecosystems - Classification Model

Jul 10, 2017

10 July 2017 - Business Ecosystems: Towards a Classification Model - Florian Urmetzer

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Upcoming events

Cambridge Service Week 2017 - Academic Conference

Oct 05, 2017

IfM, Cambridge, UK

Cambridge Service Week 2017 - Industry Conference

Oct 10, 2017

Moller Centre, Cambridge, UK

Cambridge Service Week 2017 - Partners Day

Oct 11, 2017

Moller Centre, Cambridge, UK

Shift to Services Executive Education Programme

Nov 15, 2017

IfM, Cambridge, UK

Upcoming events