skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

The Service Community Conference - Outcome Based Services

last modified May 20, 2015 10:54 AM
Veronica Martinez presents at The Service Community Conference
The Service Community Conference - Outcome Based Services

Veronica Martinez at The Service Community Conference

Dr Veronica Martinez was recently an invited guest speaker at the The Service Community Conference, in Fujitsu, Stevenage, UK. Held at Fujitsu Stevenage, this event brought together 35 service professionals from around the country who listened to and discussed four presentations covering various aspects of Outcome Based Services.

Veronica presented part of her research focused on the shift to services, particularly from an outcome-based services perspective. The Service Community Society was delighted with Veronica's presentation, particularly with the business cases and of organisations that moved from product-based strategies to outcome-based one.

blog from The Service Community Conference is available and well as an interview conducted with Veronica.

RSS Feed Latest news

February 2019 Webinar - Business Ecosystems Mapping

Feb 12, 2019

In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.

January 2019 Paper

Jan 21, 2019

January 2019 paper on 'Using Business Ecosystems Mapping to Generate new Competitive Value Propositions'

Webinar 14 January

Jan 16, 2019

In this webinar, Tim Pearce discusses his paper on Bayesian Neural Network Ensembles

December 2018 Paper

Dec 19, 2018

December 2018 Paper on 'Bayesian Neural Network Ensembles'

Webinar 10 December 2018

Dec 14, 2018

Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

View all news

Upcoming events

Shift to Services Executive Education Programme

May 14, 2019

IfM, Cambridge, UK

Upcoming events