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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

Exclusive Webinar: AI Applications in Service Experience

Mohamed Zaki will be giving a an exclusive webinar in collaboration with GoLearning powered bu e& UAE.

Discover how AI is transforming customer service, marketing, and sales and learn AI-driven strategies to enhance customer experiences, optimize business performance, and drive growth in today's digital landscape.

Summary

Artificial Intelligence (AI) is transforming how organizations deliver customer service, optimize marketing strategies, and enhance sales performance. In today’s digital era, where the demand for exceptional customer experiences continues to grow, organizations must adapt to meet evolving expectations.

However, many face challenges in effectively implementing AI-driven solutions across key areas such as sales, marketing, and customer support. This webinar will explore how AI can be leveraged to improve service experiences, analyze customer data, and design personalized interactions that enhance engagement and drive growth.

Attendees will gain actionable insights into using AI to optimize marketing strategies, measure and improve customer satisfaction, and boost sales efficiency.

Who should attend

  •     Business leaders and decision-makers driving digital transformation.
  •     Marketing professionals seeking to optimize strategies using AI.
  •     Customer service leaders aiming to enhance service experiences.
  •     AI specialists and data scientists interested in applied AI solutions.

Register

Register Now: https://bit.ly/42tSfJD

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


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