Files that are available for downloading
Cambridge Service Alliance
Files that are available for downloading
Welcome to the Cambridge Service Alliance…
Bouygues Construction joins the Cambridge Service Alliance
27 May 2021
We are delighted to announce that Bouygues Construction has joined the Cambridge Service Alliance, Institute for Manufacturing (IfM), University of Cambridge as a new industry member alongside our existing partners HCL Technologies , Caterpillar Inc. , Perkins Engines Company Limited and CEMEX . Press release
'Using AI to Track How Customers Feel — In Real Time' published in the Harvard Business Review
13 May 2021
The paper 'Using AI to Track How Customers Feel — In Real Time' by Mohamed Zaki, Janet R. McColl-Kennedy and Andy Neely has been published in Harvard Business Review.
Industry Day 2020 | What we learnt
6 December 2020
What is the future of services in the new pandemic-driven era? This was the topic explored at our 2020 Industry Day by senior executives from L'Oréal, Microsoft Research, Manchester United and start-up, Fairjungle.
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